Product Configuration Technician

Siemens•Wendell, NC

9h•Onsite

About The Position

Siemens is hiring a Product Configuration Technician to support SIPROTEC 5 protective relay production at its site in Wendell, North Carolina. The technician uses computer-based production systems to upload approved software and firmware, configure protective relays, verify successful processing, and prepare completed units for the next production stage. The stated shift is 7:30 a.m. to 4:00 p.m., and the listed pay rate is $22.46 per hour. The role involves connecting relays to run-up station equipment, executing established processing sequences, monitoring system messages, documenting production work, inspecting and labeling units, and escalating exceptions. The technician also supports finished-goods preparation and material movement, follows safety, quality, ESD, standardized-work, and 5S requirements, and participates in training and continuous improvement while collaborating with Production, Quality, Engineering, Planning, and Supply Chain.

Requirements

High school diploma or GED.
At least 2 years of experience in manufacturing, production, computer-based operations, software or firmware processing, device configuration, or a related technical environment.
At least 2 years of experience using computer-based applications to enter and verify data, follow electronic work instructions, navigate multiple software screens, and complete standardized production processes.
Ability to follow detailed written procedures, wiring images, and standardized work instructions.
Ability to identify abnormal conditions, stop work when necessary, and communicate issues to the appropriate production support team.
Ability to sit, stand, bend, reach, and move throughout the workday; work safely at computer-based production stations; handle and transport relays, materials, components, and approved production equipment; and occasionally lift up to 50 pounds.
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Nice To Haves

Experience with electrical or electronic products, protective relays, automation equipment, or power distribution products.
Experience performing software downloads, firmware uploads, device configuration, functional testing, or computer-based production processes.
Experience with SAP or a similar enterprise resource planning (ERP) system.
Experience with Lean Manufacturing, 5S, Kaizen, visual management, or standardized work.
Experience using hand tools, test equipment, barcode scanners, multimeters, or production fixtures.
Technical certificate, associate degree, military technical training, or related electrical/electronics coursework.

Responsibilities

Perform approved software and firmware uploads on SIPROTEC 5 protective relays; review production documentation, confirm relay, order, protocol, and device information, scan serial numbers, and enter required device data accurately.
Connect units to designated run-up station equipment, including USB and Ethernet connections; execute established software and firmware run-up sequences, monitor system messages, and confirm successful completion before releasing units to the next production step.
Unpackage and repackage units, perform visual inspections, apply required labels, and identify and escalate damaged units, configuration issues, upload failures, and other processing exceptions.
Document completed processing, rework, exceptions, and required production information in the appropriate systems while following standardized work, ESD controls, safety requirements, quality procedures, and 5S expectations.
Support finished-goods preparation, labeling, material movement, and other production activities associated with the SIPROTEC 5 workflow.
Participate in training, cross-training, continuous improvement, and process updates.
Collaborate with Production, Quality, Engineering, Planning, and Supply Chain to support production objectives.