Product Concierge

Brasada Ford • San Antonio, TX

1d • Onsite

About The Position

Functions as a customer service representative for the sales department, ensuring the customer has an exceptional car buying experience.

Requirements

• High school diploma or general education degree (GED); and three months related experience and/or training.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common factors, and decimals.
• Ability to compute rate, ratio, and percent.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule from.
• Manufacturer Training
• Valid Driver’s License

Responsibilities

• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom floor and sales lot.
• Utilizes dealership sales control and follow-up system.
• Attends product and sales training courses as requested by sales manager.
• Ensures sold vehicles have been properly cleaned for delivery.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
• Introduces customers to service department personnel and schedules first service appointment.
• Attends sales meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED