Product Complaint Analyst I

Boston Scientific • Arden Hills, MN

1d

About The Position

Your responsibilities will include: Participate in development and modification of these decision models with changes in product advances/therapies to uphold consistent compliance with government-mandated regulations. Evaluate and investigate identified complaints by gathering sufficient data from clinical staff, field representatives, internal employees, and laboratory analysis Apply codes to events to facilitate product performance records.

Requirements

• Minimum of a Bachelors degree
• Minimum of less than one year of experience
• Experience in complaint handling
• Experience writing or submitting Medical Device Reports (MDRs)
• Experience with Medical Devices, cardiology preferred
• Experience working in a Trackwise-based complaint handling system
• Experience with general Microsoft Programs (Excel, Word, Outlook, ect)
• Strong analytical and problem solving skills
• Excellent communication skills
• Strong organizational skills and attention to detail

Nice To Haves

• Experience with Medical Devices, cardiology preferred

Responsibilities

• Participate in development and modification of decision models
• Evaluate and investigate identified complaints by gathering sufficient data from clinical staff, field representatives, internal employees, and laboratory analysis
• Apply codes to events to facilitate product performance records

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees