Product Compensation Analyst
About The Position
Horace Mann is seeking a Product Compensation Analyst to support agent compensation across Life & Retirement, Property & Casualty, Supplemental, Inside Sales, and the Horace Mann General Agency. In this role, you will be the go-to partner for agents, answering commission and production inquiries while working directly with business line areas to resolve discrepancies. You will play a critical role in ensuring accuracy by performing root cause analysis, conducting in-depth research with product divisions and HMGA. This position also includes reviewing and resolving error reports, maintaining manual compensation processes, and helping oversee the Agent Compensation mailbox. Beyond day-to-day operations, you will contribute to the development, training, testing, and monitoring of new processes and programs within agent compensation. The ideal candidate is a clear, compelling, and charismatic communicator who thrives on problem-solving, values accuracy, and builds trust with the field force and internal partners alike. This position is in-office Springfield, IL location with hybrid schedule M-W-F in office & T-Th work from home.
Requirements
- Strong analytical and problem-solving skills with proven attention to detail.
- Excellent communication skills with the ability to explain complex issues clearly.
- Experience with Microsoft Excel and other business systems.
- Ability to collaborate across departments and build trust with stakeholders.
Responsibilities
- Support compensation operations across multiple lines of business.
- Answer agent inquiries regarding commissions and production.
- Resolve commission discrepancies in administrative systems.
- Conduct root cause analysis of compensation processed outside of published guidelines.
- Perform in-depth research with product divisions and HMGA to resolve issues.
- Review and resolve compensation error reports.
- Maintain and support manual processes for compensation
- Monitor the Agent Compensation mailbox and respond to inquiries.
- Assist in the development, training, testing, and monitoring of new compensation processes and programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
