Product Business Management, Lead
About The Position
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. The vacant Product Business Management, Lead role will report to the Group Head, Product. The Product Business Management Lead is a strategic and operational partner who enables the Product leadership team to operate at scale. This role drives alignment across product strategy, execution, operating rhythm, and cross-functional priorities, ensuring focus on the most critical outcomes. Acting as an extension of the Group Head of Product, this role combines strategy, business operations, execution oversight, and leadership enablement. The Product Business Management Lead ensures clarity of priorities, rigor in decision-making, and effective communication across senior stakeholders, while proactively identifying risks, dependencies, and opportunities.
Requirements
- 8–12+ years of experience in product management, strategy, business operations, consulting, or related roles in complex organizations.
- Strong understanding of modern product development, portfolio management, and cross-functional delivery models.
- Proven ability to operate at both strategic and execution levels.
- Exceptional communication, synthesis, and stakeholder-management skills.
- High degree of business acumen and comfort with metrics and financial concepts.
- Experience operating in environments with ambiguity, scale, and change.
- Eligibility to work for Interac Corp. in Canada in a full-time capacity.
Responsibilities
- Strategic Enablement & Product Leadership Support Partner closely with the Group Head of Product to shape, operationalize, and advance product strategy, priorities, and long-term objectives.
- Act as a thought partner on strategic initiatives, synthesizing complex information into clear options, recommendations, and decision points.
- Support preparation for executive, Board, and senior leadership forums, including briefing materials, narratives, and follow-ups.
- Product Operating Rhythm & Execution Oversight Establish and maintain the Product organization’s operating cadence, including planning cycles, quarterly business reviews, OKRs, and leadership forums.
- Track progress against product priorities, strategic initiatives, and key outcomes, surfacing risks, trade-offs, and interdependencies early.
- Ensure follow-through on decisions and commitments, coordinating across leaders to unblock issues and maintain momentum.
- Business Management & Portfolio Insight Provide portfolio-level insight into product performance, investment allocation, capacity, and outcomes, supporting data-informed decision-making.
- Partner with Finance and Product leaders on budgeting, forecasting, and investment trade-offs across the product portfolio.
- Develop and maintain dashboards, metrics, and reporting that connect strategy to execution and outcomes.
- Cross-Functional Alignment & Stakeholder Management Act as a connective layer across Product, Engineering, Design, Marketing, Commercial, Data, and other partners to drive alignment and coordinated execution.
- Support complex, cross-functional initiatives that span multiple product areas or organizational boundaries.
- Proactively manage stakeholder communication, ensuring clarity, consistency, and alignment across senior leadership.
- Organizational Effectiveness & Continuous Improvement Identify opportunities to improve Product ways of working, governance, and decision-making effectiveness.
- Support organizational design, role clarity, and capability initiatives in partnership with Product leadership and HR.
- Drive continuous improvement by introducing lightweight processes, tools, or frameworks that improve focus and execution.
- Leadership, Influence & Trusted Partnership Serve as a trusted advisor to the Group Head of Product, exercising sound judgment, discretion, and influence.
- Lead by influence rather than authority, navigating ambiguity and competing priorities with confidence and pragmatism.
- Model strong communication, collaboration, and leadership behaviors aligned with company values.
Benefits
- Generous vacation and wellness days to help you recharge
- Comprehensive employer-paid benefits coverage for peace of mind
- Market-leading employer-funded RRSP program to invest in your future
- Flexible hybrid work model for better work-life balance
- Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
- Pregnancy and parental leave top-up to support growing families
- Charitable donation matching with United Way to amplify your impact
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
