Product Business Analyst 2

Deluxe • Waterloo, ON

5d

About The Position

The Product Business Analyst 2 supports the product management team in day-to-day execution, liaising with the Product Development team as needed. They write user stories, help manage the product backlog and recommend prioritization, and support collection and analysis of multiple data sources. This is a newly established position created to meet the evolving needs of our department.

Requirements

• Bachelors and 2 years or HS/GED and 6 years
• Must be 18 years of age or older

Nice To Haves

• Bachelors degree in Business Administration or Finance.
• 3 years in a Business Analyst or Product Analyst role.
• Knowledge of agile methodology
• Experience creating user stories and documenting epics
• Experience in performing analytical work
• Knowledge and use of behavioral analysis tools to understand user experience across different landscapes
• Experienced in analyzing data sets, creating flow diagrams, preparing high level summaries and workflows
• Experienced in quality assurance and usability testing
• Ability to conduct cost/benefit analyses
• Ability to work through Ambiguity
• Team Development and Motivation
• Product Lifecycle Management
• Customer Centricity
• Digital IQ and Technology Transistor
• Analytical Judgement
• Accountability and Initiative
• Communication and Collaboration
• Results Driven
• Financial Acumen

Responsibilities

• Support customer and market research and competitor benchmarking to understand customer needs and product feasibility
• Support development of the business plan e.g., target market analysis, product growth plan
• Develop technological solutions to improve product and services
• Support pricing strategy development by conducting data collection and analysis
• Document epics and write user stories
• Support development and management of the product roadmap
• Support prioritization of the product backlog
• Support the Product Management and Product Development Team to guide the PD team and make sure business needs are being conveyed and met e.g., clarify and elaborate stories as needed with developers, provide feedback on WIP and completed user stories
• Collect and analyze customer feedback
• Perform data collection and analysis to understand progress against KPIs

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level