Product Builder - AI Acceleration

Owner.com

1d • Remote

About The Position

Owner is building the AI-native system that replaces the many tools local business owners use to succeed, starting with restaurants. The system powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. The system drives demand, converts it, and helps operators run their business day to day. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. The company is starting by helping independent restaurants succeed online, but plans to scale the solution into every other local business type. The vision is for tens of millions of local business owners to use their technology to succeed in the digital age. Since 2020, Owner has generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. They have helped over 20,000 restaurant owners and saved them nearly $200 million in fees. The team is in the low hundreds and includes top talent from companies like Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. The company will be scaling even faster in 2026 to keep pace with customer growth. Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few roles, in-person collaboration at an office location is prioritized. Most teammates are distributed globally. Independent restaurants are in a fight for their survival, up against chains with unlimited marketing budgets, loyalty platforms, and enterprise tech teams. Owner builds AI-driven technology that puts the power of a Fortune 500 tech stack into the hands of an owner-operator. This role requires a new kind of builder who moves fluidly between product thinking, engineering, and design. AI has fundamentally changed what one person can build with great taste, technical excellence, and genuine customer empathy. This role will help establish Owner as a leader in practical AI adoption, improving how they build across product, engineering, and design, and raising the bar for how they serve customers. The builder will ship tools and workflows that eliminate busywork and make coworkers' jobs measurably better, working alongside senior engineers and GTM teams. This role is for individuals who have experience doing parts of the PM's job and the designer's job while still writing code.

Requirements

• 3+ years of experience building and shipping software products
• You've worn multiple hats: thought like a PM, built like an engineer, and cared about UX like a designer
• Strong TypeScript experience; comfortable across our frontend (React, Next.js) and/or backend (Node.js, MongoDB) stacks
• AI-native in how you work: you use AI tools to move faster, write better code, and explore solutions you couldn't have reached alone
• A track record of shipping things end-to-end that you're proud of
• Genuine customer empathy: you've talked to users directly, not just read their support tickets
• Unusually high agency: you identify problems, make a call, and move without waiting to be asked
• Collaborative at your core: past colleagues in product, design, and business would speak highly of how you work with them
• You think in systems: you understand how your work fits the larger product vision, and you actively contribute to the technical frameworks the whole team builds on
• Experience at a product-focused startup or high-growth technology company

Responsibilities

• Own problems, not tickets. Talk directly to restaurant operators. Find the real friction. Define what we should build next. Build it.
• Go end-to-end. Design the experience, architect the system, write the code, and own the outcome. You're accountable for the full arc from insight to shipped product.
• Move fast, deliver excellence. Use AI leverage to drive product excellence.
• Shape our product direction. Your intuitions about what customers need should influence our roadmap, not just your next sprint. We want product thinkers, not ticket closers.
• Hold the bar for craft. Ensure clean, maintainable code and intuitive, beautiful UX. Independent restaurant owners deserve great software.
• Be a user whisperer. Build relationships with operators. Bounce ideas off them. Know them by name. Iterate with them in real time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed