Product Assurance Engineer

Globalstar Updated•Covington, LA

27d•Onsite

About The Position

The Product Assurance Engineer plans, develops, and conducts tests on electronic components, products, and systems. The Product Test Engineer also acts as a product expert, assisting both design engineers and sales managers, as well as supporting customers with troubleshooting all product issues.

Requirements

Bachelor’s degree
5 years’ experience, or equivalent combination of education and experience
Previous experience with: Testing embedded C applications in Linux environments
Previous experience with: Project Management tools including JIRA, Confluence, and related products
Previous experience with: Writing and running system testing scripts/procedures
Previous experience with: Writing detailed test reports
Previous experience with: Automated testing tools using Bash or Python
Previous experience with: Defect/bug tracking systems and structured defect lifecycle management
Previous experience with: Testing Android, iOS, Windows and MacOS applications
Knowledge of: Schematic capture tools
Knowledge of: Software development tools
Knowledge of: Database principles
Knowledge of: Test Driven Development (TDD)
Knowledge of: MS Office Suite, including MS Project and MS Visio
Understanding Disciplined Agile techniques including participation in sprints along with backlog refinement/grooming
Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
Excellent organizational skills with attention-to-detail
Ability to meet multiple deadlines in a fast-paced environment
Ability to effectively manage time and prioritize tasks
Ability to act with integrity, professionalism, and confidentiality
Proficiency with Microsoft Office
Familiarity with NetSuite
Excellent analytical and problem-solving skills
Solid broad-based knowledge of analog, digital and RF circuits
Strong scripting/automation ability for building test frameworks and log parsers, and experience maintaining test case repositories and requirements traceability matrices
Ability to work with other technology department team members to ensure departmental deadlines are met and objectives are achieved

Nice To Haves

Willingness and ability to travel as needed
Willingness and ability to work after regularly scheduled hours as needed

Responsibilities

Propose, develop, and execute test plans in conjunction with software developers targeting functional and exception-based analysis.
Use computer software and hardware to conduct tests on electronic products and systems for supporting current products.
Analyze and interpret test data for customer issues then prepare technical reports for use by engineering, manufacturing, and management personnel.
Determine conditions under which tests are to be conducted and the sequencing of test operations in supporting customer issues.
Confer with manufacturing and design engineering personnel to resolve testing problems such as product or system malfunctions, incomplete test data and data interpretation.
Perform and coordinate electronic and mechanical engineering test activities concerned with the development and applications of consumer and industrial electronic devices
Generate test units and reports as well as product support documentation to comply with design requirements and applicable regulations/standards.
Perform analysis of documented user requirements and direct or assist in the design of test plans to validate user requirements for complex software/hardware applications.
Review user application system requirements documentation: design, define, and document unit and application test plans; transform test plans into test executions.
Execute manual and automated integration test cases across hardware, firmware, and software layers, including stress, boundary, and negative test scenarios to validate system robustness.
Configure and set up test environments, test beds, and device-under-test (DUT) hardware; identify and document test dependencies, assumptions, and constraints.
Log, track, and triage defects using a bug tracking system with clear reproduction steps; verify and close defects upon resolution confirmation through re-test.
Escalate critical defects to appropriate engineering teams with supporting data and analyze defect trends to report on root cause patterns across test cycles.
Develop and maintain test scripts and automation frameworks using Python or similar languages, along with test data sets and log parsers to support automated result analysis.
Produce test summary reports detailing pass/fail rates, coverage metrics, and outstanding risks; maintain up-to-date test case repositories and traceability matrices linking tests to requirements.
Document test environment configurations and setup procedures.
Coordinate with firmware, hardware, and software engineers to resolve integration issues, and communicate test status and blockers clearly to project managers and technical leads.
Identify gaps in test coverage and propose enhancements to test strategies; evaluate and introduce new tools, methodologies, or frameworks to improve testing efficiency.
Support field teams and customer support with reproduction of reported system issues and contribute to lessons-learned processes following major releases or product incidents.