Chase Travel AI & Innovation Product Associate

JPMorgan Chase & Co.•Plano, TX

2d•$82,650 - $123,000

About The Position

As a Product Associate in the Chase Travel Artificial intelligence & Innovation Product team, you will support the integration of artificial intelligence, machine learning, and generative Artificial intelligence to enhance our travel products and streamline operations. Working closely with business, design, and technology teams, you will assist in the successful delivery of Artificial intelligence /machine learning initiatives that drive innovation and efficiency.

Requirements

3+ years in product management, with a focus on AI, Product, or Travel related fields
Basic knowledge of AI/ML technologies, including generative AI and large language models (LLMs)
Familiarity with Agile methodologies and tools such as JIRA and Confluence
Demonstrated project management skills and understanding of the product development lifecycle
Strong communication skills for effective interaction with business and technology stakeholders
Understanding of product agility practices, including iterative development and adaptive planning

Nice To Haves

Candidate from a Travel or Financial Services background preferred
Understanding of cloud platforms such as AWS, Azure and AI Platforms/Models
Certifications in Agile methodologies or AI/ML technologies would be an advantage
Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions

Responsibilities

Assist in identifying and prioritizing AI/ML opportunities that align with customer needs and market trends
Support the deployment of AI/ML and Gen AI technologies to automate processes, reduce costs, and generate revenue
Utilize Agile methodologies and tools like JIRA and Confluence to help manage and track projects
Help develop requirements, epics, and user stories to support AI & Innovation product initiatives
Collaborate with cross-functional teams (product, design, technology, analytics, risk, legal, compliance, ops servicing, marketing) to drive continuous improvement and innovation
Analyze and evaluate product metrics to ensure alignment with time, cost, and quality targets
Conduct user research, journey mapping, and market analysis to inform the AI/ML strategic roadmap
Communicate the impact of AI on the product experience to stakeholders