Product Associate - Banking Payments, Payment Experiences and Services

JPMorgan Chase & Co.•Plano, TX

49d

About The Position

The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. As a Senior Associate Product Manager in the Payment Experiences and Services team, you will help drive product strategy and delivery for Banking Payments Move Money Services, focused on rebuilding legacy monoliths into modularized highly available services. We are looking for a talented and impactful individual with both high IQ and EQ to drive strategic direction and integrate a business agenda that spans multiple teams, partners, and lines of business (LOBs). The ideal candidate should be highly organized, self-motivated, and possess strong strategic thinking and communication skills, with a keen focus on execution. This role demands someone who can effectively connect the dots across various stakeholders to ensure cohesive and successful outcomes.

Requirements

3+ years of experience in product, financial services, technology, project management, or other relevant fields.
Experience working on projects that involve interaction with various stakeholders and technology within a financial domain.
Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
Demonstrable experience as an interface between business and technical teams.
Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.).
Self-starter with a mindset focused on problem management/resolution and continuous improvement.
Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.

Nice To Haves

Background in financial services, retail banking, or payments is a plus.

Responsibilities

Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.
Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.
Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.

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