Senior Product Associate - Payments

JPMorganChase • Plano, TX

7d

About The Position

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in JPM Concourse, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Excellent time management and is a self-starter with the ability to deliver results on-time
• Excellent verbal and written communication skills

Nice To Haves

• Developed knowledge of the product development life cycle
• Stay current with emerging Fintech technologies and Receivables industry trends, integrating relevant advancements into product strategy.
• Experience working with agile methodologies and tools (JIRA, Confluence)
• Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently

Responsibilities

• Collaborates with the Product Management team to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Manager to manage dependencies and ensure adequate resources
• Develop content that highlights value proposition for delivery through training, marketing, communications, process & procedures, and standardized proposal content
• Coordinate internal and external communications about product updates while maintaining product and system documentation
• Review and certify monthly billing activity to ensure accuracy and completeness of revenue capture
• Produce data driven analysis to maximize revenue opportunities
• Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment
• Oversee agile product development processes, including sprint planning, backlog grooming, and release management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees