New College Grad - Product Applications Engineer
About The Position
The SSD Product Applications Engineering team serves as the technical bridge between Micron’s Cloud and Data Center SSD products and its customers. The team supports product qualifications, resolves technical issues, enables customer success, and drives continuous product improvement in collaboration with engineering, product management, and customer-facing organizations. As a Product Applications Engineer, you will support customer qualification and adoption of Micron’s Cloud and Data Center SSD portfolio. You will work with customers and cross-functional engineering teams to address technical issues, provide product expertise, manage qualification activities, and contribute to product improvements. The role offers exposure to SSD architecture, firmware, storage technologies, customer support, and AI-enabled engineering workflows.
Requirements
- 0–2 years of relevant experience through internships, research, academic projects, or professional experience in computer engineering, storage systems, hardware, software, or technical customer support.
- Bachelor’s degree in Computer Engineering, Computer Science, or a related technical field.
- Familiarity with Linux and Windows operating systems and experience configuring computer hardware and software systems.
- Strong analytical, fixing, communication, presentation, and collaboration skills.
- Demonstrated interest in applying AI-enabled tools and technologies to improve engineering productivity, technical analysis, customer support, and problem-solving.
Nice To Haves
- Knowledge of SSDs, NAND Flash, PCIe, NVMe, storage systems, or data center technologies.
- Experience with hardware and software debugging at the system or SSD drive level.
- Familiarity with JIRA, Confluence, Git, or similar collaboration and issue-tracking platforms.
- Experience with Python, scripting, data analysis, automation, or AI-assisted engineering workflows.
- Ability to work independently, lead cross-functional efforts, and communicate complex technical concepts to technical and non-technical audiences.
Responsibilities
- Support customer SSD qualification activities by investigating technical issues, coordinating debugging efforts, and driving issue resolution with cross-functional engineering teams.
- Serve as a technical resource for SSD product features, functionality, firmware releases, application notes, and customer documentation.
- Track customer qualification progress, communicate issue status, and provide technical updates to internal stakeholders and customer-facing teams.
- Analyze field and qualification issues to identify trends, root causes, and opportunities for future product improvements.
- Use AI-enabled tools and technologies to improve problem-solving, technical analysis, productivity, documentation, and customer support workflows.
Benefits
- Medical, dental, and vision plans.
- Income-protection benefit programs for illness or injury.
- Paid family leave.
- Paid time off.
- Paid holidays.
- Additional compensation may include bonuses and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
