Product Applications Engineer

Ametek, Inc.•Middlefield, CT

1d•Onsite

About The Position

Zygo is seeking a Product Applications Engineer based in Middlefield, Connecticut, to serve as a technical expert supporting its optical metrology solutions. This collaborative, customer-facing role works with Sales, Product Management, Engineering, and Innovation teams on pre- and post-sales activities, application development, technical issue resolution, and customer outcomes. The engineer also supports the global rollout of application solutions, trains regional teams, and develops new applications and use cases for Zygo technology.

Requirements

Bachelor of Science degree in Optics, Physics, Engineering, or a related field.
3–5 years of relevant experience.
Applications or Systems Engineering experience in a B2B equipment environment.
Customer-facing technical support experience, including pre- and post-sales support.
Experience with metrology, precision instrumentation, or optical systems.
Strong problem-solving skills in complex or ambiguous environments.
Excellent communication skills and ability to clearly explain complex technical concepts.
Programming experience in Python or related languages.
Willingness to travel up to 25% domestically and internationally.
Legal right to work in the United States and legal authorization to access export-controlled information and source code.

Nice To Haves

Familiarity with CAD and/or optical modeling tools.

Responsibilities

Serve as a customer-facing technical expert for Zygo’s metrology instrumentation.
Support sales through sample measurements, instrument demonstrations, and technical reporting.
Collaborate with Product Management, Engineering, and Innovation teams to develop application strategies, resolve technical issues, and enhance product capabilities.
Coordinate and support global rollout of application solutions, including training regional teams.
Deliver onsite and remote customer training and support technical events, tradeshows, and conferences.
Troubleshoot complex customer applications and provide tailored measurement solutions.
Evaluate product performance from a user perspective and provide actionable feedback.
Identify and develop new applications and use cases for Zygo technology.
Create and maintain technical documentation, including application notes, presentations, and training materials.