Product Application Manager

Quaker Houghton • Remote - Illinois, IL

2d • Hybrid

About The Position

The Product Application Manager provides specialized product and application expertise to optimize customer process performance by recommending solutions that balance cost and performance. This role serves as a key liaison between R&D, Sales, and customers, delivering technical support, training, product recommendations, and trial guidance to drive customer success and business objectives.

Requirements

• Bachelor’s Degree required (MS/MBA preferred) in Chemistry, Engineering or any business area.
• Minimum of 5 years of experience in a customer facing and technical capacity.
• Willingness and ability to travel approximately 50% of the time to customer sites.
• Willingness and ability to work from a home-based office.

Responsibilities

• Provide advanced technical support to the sales and operations teams, including troubleshooting, process optimization, and new product implementation.
• Manage customer trials and application projects, ensuring timely delivery of technical reports, studies, and recommendations.
• Lead collaboration between customers, R&D, and Operations to develop and qualify new products, formulations, and process solutions that meet performance, cost, and sustainability objectives.
• Identify and define customer needs, selecting or proposing products aligned with portfolio strategy and business goals.
• Develop and deliver technical presentations, case studies, and application training for internal teams and customers.
• Drive measurable value creation by leading validated cost-in-use and process improvement initiatives for key accounts.
• Monitor and analyze competitive technologies, providing input into product strategy and innovation priorities.
• Maintain CRM accuracy for technical projects, opportunities, and feedback to support visibility and data-driven decision-making.
• Ensure compliance with company policies, including documentation standards, Code of Conduct, and safety practices.
• Actively manage an Individual Development Plan (IDP) and contribute to building internal technical capability through training and knowledge sharing.

Benefits

• Competitive pay programs with excellent career growth trajectory
• Paid time off for volunteerism
• Dress for your day; how you dress is determined by what your day may bring
• Opportunity to participate in comprehensive benefit options including: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings Plan
• Work for a global leader in the industrial process fluids industry

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level