Product and Delivery Specialist

Pellera•Plymouth, MN

13d•Onsite

About The Position

The Product and Delivery Specialist will be part of the PDS team providing high-quality solutions to our customers to ensure their investment in technology is consistent with their business objectives. Product and Delivery Specialist, working with engineers, represent PDS on the frontline of customer support and play a crucial role in the day-to-day operations of the PDS Configuration and Cross Dock Centers. They receive and control inventory, must be able to perform on the spot problem solving, prepare orders for shipment and thrive in a team environment.

Requirements

Excellent verbal and written communication skills.
Ethical and Critical Thinking
Excellent interpersonal and customer service skills.
An aptitude and enthusiasm for technology.
Excellent organizational skills and attention to detail is extremely important.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to follow written and verbal instructions.
Ability to prioritize tasks
Ability to work independently without direct supervision.
Ability to manage competing priorities in a fast-paced environment.
Willingness to work overtime when necessary
High School diploma or equivalent.
1-3 years of general labor or customer service experience
Valid driver’s license

Responsibilities

Prepares work site by obtaining and delivering equipment, tools, supplies, and materials.
Identifies and verifies shipments against purchase orders, receiving new parts into inventory, stages inventory according to company standards, reports inventory variances, and participates in physical inventories.
Pulls and stages orders from inventory.
Labels customer assets, including the careful application and recording of asset tags to create critical asset records for our customers.
Responsible for tracking, monitoring, and providing timely updates and complete documentation for open production work orders to ensure service level standards are met.
Assists with product delivery if/as needed.
Follows all “rules of the road” and operates PDS trucks in a safe manner.
Responsible for delivery and/or pickup activities of delicate computer equipment.
Works closely with Logistics department to coordinate on-time delivery/pickups.
Interacts with clients on a regular basis.
Enters required information in the regulated DOT driver logbook.
Promotes a culture of continuous improvement through problem solving, preventing defects, and workflow innovation recommendations.
Participates in regular staff meetings and communicates relevant information.
Performs other duties as required.