Product Analyst III

Pennymac • Cary, NC

7d • Onsite

About The Position

A Product Analyst III takes a more proactive role in analyzing business needs and translating them into effective technology solutions. You will lead specific workstreams or feature analyses, develop comprehensive requirements, facilitate stakeholder discussions, contribute to test strategy, and mentor junior analysts, operating with significant autonomy.

Requirements

• 4 Year college degree (Bachelor) or equivalent work experience
• 4-6 years of relevant experience in business analysis, product analysis, or related roles, with strong, demonstrated Agile experience
• In-depth knowledge and application of Agile methodologies and principles
• Mortgage servicing background
• Excellent interpersonal, verbal, written communication, and presentation skills
• Excellent organizational skills and proven ability to manage complex tasks and priorities
• Strong teamwork mentality, including formal/informal mentorship of junior analysts
• Highly proficient in the G-Suite (Docs, Sheets, Slides, etc.)
• Strong data analysis experience required; experience with BI Tools preferred
• Expertise with JIRA, Confluence, or similar Agile management tools required
• Proven ability to work independently with minimal supervision and lead specific initiatives
• Demonstrated ability to manage multiple complex projects/workstreams concurrently
• Proven track record of delivering high-quality work in a fast-paced environment
• Excellent critical thinking, problem-solving, analytical, and decision-making skills
• Solid Financial Services and mortgage industry experience strongly preferred
• Strong business acumen and ability to effectively interface with middle and senior management

Nice To Haves

• experience with BI Tools preferred

Responsibilities

• Independently conduct organizational analysis, identify improvement opportunities, and contribute to the measurement and prioritization of initiatives
• Proactively interact and coordinate with system developers, architects, and business leaders on complex application changes, development, and deployment strategies
• Gather, analyze, and document complex business requirements, engaging effectively with technology partners to design robust solutions
• Write, communicate, and refine detailed requirements and user stories using various methods (e.g., use cases, activity diagrams) ensuring clarity and alignment with business goals
• Identify key stakeholders, understand their influence, and manage communications effectively across functional areas for assigned projects or features
• Work effectively within Scrum or Kanban teams, often facilitating specific discussions or ceremonies
• Develop comprehensive and well-defined acceptance criteria
• Lead or significantly contribute to Scrum ceremonies and retrospectives, driving improvements
• Develop and maintain high-quality system and user documentation
• Plan, coordinate, and oversee functional testing and user training for specific features or components
• Provide insightful verbal and written reports and analysis to management and stakeholders
• Create detailed workflow diagrams and technical documentation
• Collaborate closely with Tech Leads and UAT to establish clear definitions of "done" and ensure quality delivery
• Lead risk assessment efforts for specific project areas and develop mitigation plans
• Lead backlog grooming sessions for specific features or components, contributing to roadmap planning
• Assist the Product Owner in defining approaches to deliver product roadmap items
• Develop comprehensive test plans, oversee execution, and certify changes against finalized requirements
• Mentor and provide guidance to Product Analysts I and II
• Perform other related duties as required and assigned

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
• bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree