Automotive Sales Consultant - Campus Acura Victoria

The Jim Pattison Auto GroupVictoria, BC
Onsite

About The Position

Campus Acura Victoria is seeking an energetic, driven, tech savvy, and personable individual to join our sales team as a Product Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for you! Whether you are experienced in automotive sales or looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive industry. We are open to training motivated individuals who bring strong work ethic, energy, and a passion for customer service. This role reports to the Sales Manager of the dealership. A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands. Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

Requirements

  • High school diploma or equivalent required.
  • Eligible to obtain a VSA license.
  • Must be available all days of the week, including evenings and weekends.
  • Strong work ethic with a high level of energy and motivation to succeed.
  • Excellent communication and interpersonal skills.
  • Customer focused mindset with the ability to build rapport and trust.
  • Highly organized with the ability to multi task and follow up consistently.
  • Positive attitude and willingness to learn in a fast-paced sales environment.
  • Must submit a satisfactory Driver’s Abstract.

Nice To Haves

  • Previous sales or customer service experience is a strong asset, but not required.
  • Tech savvy and personable individual.
  • Strive to achieve excellence in customer satisfaction and relationship building.

Responsibilities

  • Guiding customers through the entire vehicle purchase journey, while delivering a premium customer experience aligned with the Acura brand.
  • Welcome and assist customers in a professional and engaging manner, both in store and through phone and online inquiries.
  • Build rapport with customers to understand their needs and recommend suitable vehicle options.
  • Conduct vehicle presentations and test drives.
  • Present pricing, financing options, and assist in structuring deals in collaboration with management.
  • Maintain accurate and consistent follow up using CRM tools to manage leads and customer relationships.
  • Coordinate vehicle deliveries and ensure a seamless handover experience.
  • Continuously develop product knowledge and stay up to date on OEM features, technology, and market trends.
  • Contribute to team success by maintaining a positive attitude and strong work ethic.

Benefits

  • Competitive compensation plan with commission and bonus opportunities.
  • Career growth opportunities within a large and well-established automotive group.
  • Manufacturer and in-house training are provided.
  • Exclusive access to vendor promotions, offers and purchase programs.
  • Recognition and rewards program.
  • Comprehensive benefits package.
  • Amazing colleagues, great working environment, and a team building culture!
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