Produce Sales Associate

Yoke's Fresh Market•West Richland, WA
•Onsite

About The Position

The Produce Sales Associate provides a pleasant and efficient Produce Department experience by actively engaging guests and delivering welcoming, professional service. Associates promote sales through product recommendations and information about promotions, department services, and produce features, including organic offerings, daily deliveries, and support for local growers. They help fulfill special requests, find solutions for guests, and work to ensure guests are satisfied. The role involves opening and closing the department, preparing and merchandising products, maintaining displays and department cleanliness, and handling produce safely. Associates use department equipment, follow food-handling, sanitation, workplace-safety, and guest-service policies, and participate in accident-prevention efforts. They may mentor new associates and contribute to a positive, cooperative team environment. The position requires regular standing and movement, handling equipment, and lifting items up to 50 pounds occasionally. The work environment may include mechanical parts, chemicals, airborne particles, and temperature extremes.

Requirements

  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and understand simple instructions, short correspondence, and memos, and to write simple correspondence.
  • Ability to communicate effectively and pleasantly with guests, vendors, and fellow associates.
  • Ability to perform basic mathematical tasks using American money and units of weight and volume.
  • Ability to apply common-sense understanding to written or oral instructions and solve problems involving several concrete variables in standardized situations.
  • Meet state minimum requirements for working with a baler, trash compactor, and other Produce Department equipment and tools.
  • Valid state Food Handler’s Permit.
  • Valid driver’s license or state ID card.
  • Ability to meet the position’s physical demands, including prolonged standing and lifting up to 50 pounds occasionally, with reasonable accommodations where applicable.

Responsibilities

  • Report for assigned shifts on time and regularly, communicate clearly, and be prepared to provide excellent service.
  • Promote sales through guest conversations, product recommendations, and information about current promotions and services.
  • Greet guests and explain Produce Department features, product information, and services.
  • Assist with special requests, including cutting products for half-product sales, filling orders, offering samples when appropriate, and finding solutions for guests.
  • Open and close the department; cull, straighten, rotate, stack, and merchandise products; post ads and signage; and maintain department displays.
  • Clean shelves, bins, tables, and coolers and set up dry product baskets, wet racks, and fruit racks.
  • Operate department equipment safely, including the com-line, phone, scales, shrink wrapper, pallet jack, knives, baler, and trash compactor.
  • Communicate and complete guests’ special-order requests accurately and promptly.
  • Mentor new associates and associates new to the department, supporting a positive learning environment.
  • Follow local, state, federal, and company requirements for workplace safety, food handling, sanitation, housekeeping, and guest services.
  • Participate in the department’s accident-reduction plan by monitoring for hazards and following safety procedures, equipment rules, health codes, and emergency policies.
  • Maintain the integrity and honesty of the company, contribute to a welcoming atmosphere, and represent the company positively in the community.

Benefits

  • Employee Stock Ownership Plan (ESOP), 100% company paid.
  • DailyPay option.
  • 401(k) with company matching up to 4%, if elected.
  • Medical, dental, vision, and life insurance, including a no-deductible medical option.
  • Company-paid life insurance for full-time associates working 30 hours.
  • Voluntary insurance products.
  • Health Savings Account (HSA).
  • Paid holidays.
  • Vacation time.
  • Bereavement and jury duty pay.
  • Paid sick and safe leave, earned at one hour for every 40 hours worked.
  • Paid Family & Medical Leave.
  • Employee Assistance Program (EAP).
  • Optional Hepatitis A vaccination provided by Yoke’s Pharmacy.
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