Produce Overnight Clerk
About The Position
The Produce Overnight Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in achieving sales and profit goals and monitors established quality assurance standards. The clerk embraces the Customer 1st strategy, encourages excellent customer service, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves preparing, packaging, labeling, stocking, and inventorying produce merchandise; inspecting products for quality and freshness; maintaining appropriate case and cooler temperatures and logs; and helping customers with product questions, recommendations, specials, and produce platters or trays. The clerk also supports department safety, equipment maintenance, and reporting procedures while working cooperatively in a fast-paced and sometimes stressful environment. The essential functions must be performed with or without reasonable accommodation.
Requirements
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math, including counting, addition, and subtraction.
- Current food handlers permit once employed.
Nice To Haves
- Comparable retail experience.
- Second language skills (speaking, reading, and/or writing).
Responsibilities
- Role model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
- Promote Corporate Brands to customers.
- Promote trust and respect among associates.
- Help customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
- Maintain knowledge of department products, answer product questions, and make suggestions.
- Assist with preparing produce platters and trays.
- Inform customers of produce specials and recommend items to meet their needs.
- Prepare, package, label, and inventory merchandise.
- Inspect products for quality and freshness and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude and stay current with present, future, seasonal, and special ads.
- Maintain proper temperatures in cases and coolers and maintain temperature logs.
- Comply with safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and notify the appropriate manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft, or fraud, to store management.
- Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide direct support and assistance to minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
