Produce Manager-Anchorage Midtown

Albertsons•Anchorage, AK

5d•Onsite

About The Position

The Produce Manager directs the operation of the produce department, including supervising and training personnel. This role ensures customer service and product quality, freshness, safety, and selection. The position champions company and division customer service programs, handles customer relations positively, and promotes a philosophy of personalized service in the produce department. Key responsibilities include supervising daily functions to achieve customer service, sales, and profit objectives, as well as motivating, directing, training, and participating in the hiring of produce personnel. The manager monitors associate performance, schedules personnel, and conducts daily inspections of produce sections to ensure product freshness and quality. This role also involves rotating products, discarding outdated or spoiled items, maintaining stock conditions, and adhering to sanitation and safety requirements. Assisting with produce duties such as receiving, cleaning, trimming, cutting, watering, and displaying products, as well as implementing effective promotional and seasonal displays, are also crucial. The manager controls shrink and expenses, accurately completes and monitors daily logs, purchase reports, sales and labor reports, and other required paperwork. Ordering, checking, receiving, and controlling inventory to ensure adequate levels, product quality, eye appeal, and freshness are essential. The position also involves checking for and preventing the sale of outdated or spoiled products, taking periodic inventories, processing administrative paperwork, and maintaining accurate department records. Maintaining and organizing the Produce Department work area and cooler, ensuring quality, freshness, and quantity standards are met, and proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures, and monitoring product flow are key. Compliance with retail labeling laws, federal and state regulations, company policies, and health and food safety standards is required. The manager creates effective promotional and seasonal displays, checks competitors for comparisons, assists customers with product suggestions and suggestive selling, and makes intercom announcements. Ensuring cleanliness and sanitation of the sales floor, work area, cooler, equipment, wet boxes, and cases, as well as assisting with answering and responding to incoming calls appropriately, receiving and resolving customer complaints, and assisting with implementing emergency procedures are also part of the role. The manager ensures all associates are trained and instructed properly, monitors associate performance, resolves associate complaints, and maintains confidentiality concerning associates, store sales, and other company information. The role is responsible for performing all job duties and responsibilities safely, accurately, and with honesty and integrity. Other necessary and required duties may also be assigned.

Requirements

Working knowledge of all job duties within the Produce Department including trimming, cutting, displaying, watering, building produce displays, rotating and discarding outdated or spoiled product.
Strong communication skills.
Good leadership and interpersonal skills.
Proven ability to manage people.
Ability to maintain composure in dealing with customers and co-workers.
Knowledge of employment laws and workplace practices.
Good understanding of overall company practices and Produce Department policies and procedures.
Ability to judge and react to business activity.
Knowledge of produce variety, standards, perishability, food safety, food handling, and sanitation procedures and department policies and procedures.
Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 75 lbs.
Ability to bend, stoop, and reach frequently and occasionally climb ladders.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
Ability to perform repetitious arm movements to prepare and package products.
Manual dexterity and good eye-hand coordination.
Mental alertness to ensure safe and accurate completion of work activities.
Knowledge of basic mathematics and weights and measures.
Knowledge of produce variety, standards, perishability, food safety, food handling, sanitation, labeling, and department policies and procedures.
Ability to operate computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
Ability to operate scales, wrappers, compactors, and garbage disposals.
Ability to utilize cleaning supplies and equipment.
Ability to utilize knives and safety cutters.
Requires use of latex gloves.
Extensive knowledge of profit and loss statements.
Good attendance is required.
Must be able to work nights, weekends, and holidays.
Scheduled hours will vary.

Nice To Haves

May be required to work nights, weekends and holidays.

Responsibilities

Direct the operation of the produce department, including supervising and training personnel.
Ensure customer service and product quality, freshness, safety, and selection.
Champion company and division customer service programs to meet or exceed division customer service goals.
Handle customer relations in a positive manner, including effective resolution of customer complaints.
Promote Albertson’s philosophy of personalized service in the produce department.
Supervise the day-to-day functions of the produce department to achieve customer service, sales, and profit objectives.
Supervise, motivate, direct, train, and participate in the hiring of produce personnel.
Monitor associate performance and recommend personnel actions such as hiring, firing, layoff, and disciplinary actions.
Schedule personnel to ensure adequate coverage and service levels and to meet department budgetary objectives.
Conduct daily inspections of all produce sections and initiate corrective measures to ensure compliance with product freshness and quality.
Rotate products, discard outdated or spoiled product, and maintain in-stock conditions, sanitation, and safety requirements.
Assist with all produce duties such as receiving, cleaning, trimming, cutting, watering, and displaying.
Implement effective promotional and seasonal displays.
Control shrink and expenses.
Accurately complete and monitor daily log sheet, purchase report, sales and labor, and other required paperwork and logs.
Maintain records on ad items movement.
Order, check, receive, and control inventory to ensure adequate proper inventory level, product quality, eye appeal, and freshness.
Check for and prevent the sale of out-dated or spoiled products.
Take periodic inventories, process administrative paperwork, and maintain accurate department records.
Maintain and organize Produce Department work area and cooler.
Ensure produce quality, freshness, and quantity standards are met.
Ensure proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures, and monitoring product flow.
Comply with retail labeling laws, federal and state regulations, and Company policies.
Comply with all federal, state, and local health and food safety standards.
Create effective promotional and seasonal displays.
Check competitors for comparisons on prices, product variety, and merchandising procedures.
Assist customers by making product suggestions and engaging in suggestive selling.
Make intercom announcements.
Ensure cleanliness and sanitation of sales floor and work area, cooler, equipment, wet boxes, and cases.
Assist with answering and responding to incoming calls appropriately.
Receive and appropriately resolve customer complaints and report to the Store Director as appropriate.
Assist with implementing emergency procedures in the event of equipment and computer software malfunctions.
Ensure that all associates are trained and instructed in the proper performance of work duties.
Monitor associate performance and report observations to the Store Director.
Resolve associate complaints and report to the Store Director as appropriate.
Maintain confidentiality concerning associates, store sales, and other Company information.
Perform all job duties and responsibilities safely, accurately, and with honesty and integrity.
Perform other necessary and required duties.

Benefits

Customer service programs
Sales and profit objectives
Personnel actions such as hiring, firing, layoff and disciplinary actions
Personnel scheduling
Department budgetary objectives
Product freshness and quality
Stock conditions, sanitation and safety requirements
Promotional and seasonal displays
Shrink and expense control
Inventory control
Retail labeling laws, federal and state regulations and Company policies
Federal, state and local health and food safety standards
Competitor comparisons
Customer suggestions and suggestive selling
Intercom announcements
Cleanliness and sanitation of sales floor and work area, cooler, equipment, wet boxes and cases
Answering and responding incoming calls
Customer complaint resolution
Emergency procedures
Associate training and instruction
Associate performance monitoring
Associate complaint resolution
Confidentiality of associates, store sales and other Company information
Safe, accurate, honest and integral job performance