Produce Manager (FT) Near West Store

Bloomingfoods Co-op Market•Bloomington, IN

6d•$43,888 - $43,888•Onsite

About The Position

PURPOSE: To manage the flow of operations within the produce department of a Bloomingfoods retail location. To meet the goals and objectives set by the Store Manager while making each customers’ experience exceptional.

Requirements

Outstanding customer service skills
Ability to handle multiple demands
Familiarity with natural foods
Ability to lift 50 lbs.
Computer literacy including Windows OS and Microsoft Office
Excellent written and verbal communication skills
Strong organizational skills
Experience developing and leading teams
Ability to read and comprehend financial reports
Ability to manage a department budget
Willingness to grow to meet the changing requirements of the job
Minimum 2 years of experience managing a produce department in a retail setting
Minimum 2 years of experience managing other employees/direct reports within a produce department

Responsibilities

Provide internal and external customers with excellent service at all times.
Treat people fairly, consistently, and with respect.
Ensure efficient, informative, and friendly service in all areas according to established customer service vision and standards.
Use appropriate language, behavior, appearance, and overall conduct with or in the presence of customers, vendors, and store personnel according to BCS and store policies.
Develop schedules to ensure alignment with labor and productivity goals.
Produce strong work teams and help facilitate employee development.
Hire qualified applicants following established procedures.
Ensure comprehensive, on-the-job training and development programs.
Ensure staff understands key strategies for achieving key financial goals.
Ensure that all staff is aware of notices and policy changes.
Document and perform timely performance evaluations.
Take corrective disciplinary action according to established procedure.
Meet objectives for department sales, margin, turns, and labor budgets.
Monitor key financial goals, including sales, margin, turns, and labor.
Participate in the development of annual operating, capital and cash budgets for department/store.
Review financial performance reports, monitor deviations from budget, and take corrective action as necessary following established procedures.
Ensure accurate and efficient invoice processing within 24 hours of delivery receipt.
Review and evaluate movement report.
Order according to location purchasing and contract guidelines and ensure appropriate inventory levels.
Build mutually beneficial, business relationships with local and regional producers to ensure a strong presence of local product offerings.
Participate in centralized buying opportunities.
Ensure all retail displays are attractive and product is abundant and front & faced.
With POS Lead, ensure accurate signage, pricing, and labeling.
Monitor rotation practices and waste to ensure effective buying procedures.
Oversee regular department inventories.
Perform regular facility assessments to ensure all areas are maintained in sanitary, orderly condition meeting OSHA, health department, Organic, HAACP, COOL and/or other relevant department standards.
Ensure proper storage, handling, rotation, and labeling procedures.
Ensure adequate amount of tools and production supplies.
Maintain equipment in clean, safe, working order. Research and recommend major equipment repair or replacement.
Coordinate department productivity according to store needs.
Coordinate systems, staffing, and record keeping for receiving deliveries.
Attend trade shows as requested on behalf of Bloomingfoods.
Evaluate current suppliers and investigate new suppliers.
Pursue continuing education opportunities when available and appropriate.
Participate in co-op events.
Perform other tasks as assigned by the Store Manager.
Lead regular staff meetings.
Provide effective communication to ensure productive, knowledgeable work teams.
Maintain open communication links with customers to address inquiries and feedback.
Offer constructive and fair coaching and feedback to all staff.
Provide regular opportunities to receive feedback from all staff.
Provide product and producer information for co-op publications.
Participate in location huddles, weekly.
Attend multi-location department manager workgroup meetings, weekly.
Ensure prompt, friendly, courteous customer service. Handle customer questions and complaints that can't be handled by other staff.
Oversee staff on shift in cleaning and maintenance procedures to keep store in clean, orderly condition.
Monitor cooler and freezer temperatures. Troubleshoot equipment breakdowns during shift as needed.
Carry out established opening and closing procedures.
Uphold security procedures and support staff in dealing with shoplifters, disorderly customers, and emergencies.
Ensure break schedule is followed during shift.