Produce Manager

Albertsons • Tempe, AZ

5d • Onsite

About The Position

The Produce Manager directs the operation of the produce department, ensuring customer service and product quality, freshness, safety, and selection. This role involves supervising and training personnel, handling customer relations, and managing the day-to-day functions of the department to achieve sales and profit goals.

Requirements

• Working knowledge of all job duties within the Produce Department including trimming, cutting, displaying, watering, building produce displays, rotating and discarding outdated or spoiled product.
• Strong communication skills.
• Good leadership and interpersonal skills.
• Proven ability to manage people.
• Ability to maintain composure in dealing with customers and co-workers.
• Knowledge of employment laws and workplace practices.
• Good understanding of overall company practices and Produce Department policies and procedures.
• Ability to judge and react to business trends.
• Knowledge of produce variety, standards, perishability, food safety, food handling and sanitation procedures, and department policies and procedures.
• Frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 75 lbs.
• Bend, stoop, and reach frequently and occasionally climb ladders.
• Push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
• Perform repetitious arm movements to prepare and package products.
• Manual dexterity and good eye-hand coordination.
• Mental alertness to ensure safe and accurate completion of work activities.
• Knowledge of basic mathematics and weights and measures.
• Operate computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
• Operate scales, wrappers, compactors, and garbage disposals.
• Utilize cleaning supplies and equipment.
• Utilize knives and safety cutters.
• Requires use of latex gloves.
• Extensive knowledge of profit and loss statements.
• Good attendance is required.

Nice To Haves

• May be required to work nights, weekends and holidays.
• Scheduled hours will vary.

Responsibilities

• Champion Company and Division customer service programs.
• Handle customer relations in a positive manner, including effective resolution of customer complaints.
• Promote the company's philosophy of personalized service in the produce department.
• Supervise the day-to-day functions of the produce department to achieve customer service, sales, and profit goals.
• Supervise, motivate, direct, train, and participate in the hiring of produce personnel.
• Monitor associate performance and recommend personnel actions.
• Schedule personnel to ensure adequate coverage, service levels, and meet department budgetary objectives.
• Conduct daily inspections of all produce sections and initiate corrective measures to ensure compliance with product freshness and quality.
• Rotate products, discard outdated or spoiled product, and maintain in-stock conditions, sanitation, and safety.
• Assist with all produce duties such as receiving, cleaning, trimming, cutting, and watering.
• Implement effective promotional and seasonal displays.
• Control shrink and expenses.
• Accurately complete and monitor daily log sheets, purchase reports, sales and labor reports, and other required paperwork and logs.
• Maintain records on ad items.
• Order, check, receive, and control inventory to ensure adequate inventory levels, product quality, eye appeal, and freshness.
• Check for and prevent the sale of outdated or spoiled products.
• Take periodic inventories, process administrative paperwork, and maintain accurate department records.
• Maintain and organize the Produce Department work area.
• Ensure produce quality, freshness, and quantity standards are met.
• Ensure proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures, and monitoring product flow.
• Comply with retail labeling laws, federal and state regulations, and Company policies.
• Comply with all federal, state, and local health and food safety regulations.
• Create effective promotional and seasonal displays.
• Check competitors for comparisons on prices, product variety, and merchandising procedures.
• Assist customers by making product suggestions and engaging in suggestive selling.
• Make intercom announcements.
• Ensure cleanliness and sanitation of sales floor and work area, cooler, equipment, wet boxes, and cases.
• Assist with answering and responding to incoming calls appropriately.
• Receive and appropriately resolve customer complaints and report to the Store Director as appropriate.
• Assist with implementing emergency procedures in the event of equipment and computer software malfunctions.
• Ensure that all associates are trained and instructed in the proper performance of work duties.
• Monitor associate performance and report observations to the Store Director.
• Resolve associate complaints and report to the Store Director as appropriate.
• Maintain confidentiality concerning associates, store sales, and other Company information.
• Perform all job duties and responsibilities safely, accurately, and with honesty and integrity.
• Perform other necessary and required duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed