Produce Department Manager

Hy-Vee•Faribault, MN

7d•Onsite

About The Position

The Produce Department Manager is responsible for managing all aspects of department operations, setting the standard for freshness, quality, customer service, and team performance. This role involves building displays, writing ads, developing the team, and driving profitability, directly impacting the customer's experience. The ideal candidate is a motivated leader with a passion for fresh product, a sharp eye for detail, and a talent for building great teams.

Requirements

Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience.
Ability to lead, motivate, and develop a team while maintaining high standards in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions with a variety of variables and limited standardization.
Apply math skills including fractions, decimals, and percentages to pricing, sales analysis, and inventory tasks.
Communicate clearly and professionally through written correspondence, interviews, and daily interactions with customers, employees, and vendors.
Analyze sales data and trends to make informed decisions about product, promotions, and department operations.
Handle confidential information including employee compensation, sales and profit sheets, inventory reports, and warehouse pricing with discretion.
High school diploma or equivalent experience.
On-the-job training plus produce and sanitation courses required.

Nice To Haves

Over one year of related work experience preferred.

Responsibilities

Set the standard for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall department profitability.
Create a friendly, welcoming atmosphere by modeling great customer service and encouraging the team to do the same.
Greet customers warmly, assist them with their needs, and handle and resolve customer concerns promptly and professionally.
Recruit, hire, train, supervise, evaluate, and develop all department employees.
Determine department goals in partnership with the Store Director and establish weekly schedules and daily work plans.
Supervise salad bar employees by planning, scheduling, and overseeing the overall operation, including conducting inventory.
Inspect signage, displays, and merchandise for quality and quantity; order product for replenishment and ensure competitive pricing.
Analyze weekly and monthly sales and trends, prepare ad projections, and write ads.
Plan displays, promotions, and determine pre-orders to drive sales and customer engagement.
Manage department bookkeeping, including extending and posting invoices and overseeing financial procedures.
Conduct department inventory and ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink.
Understand and troubleshoot department equipment and ensure maintenance is performed as needed.
Unload trucks, check in delivered merchandise, and place product in appropriate storage areas.
Approve employee discipline and recommend transfers, discharges, and salary changes.
Attend meetings, seminars, and continuing education as assigned.
Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
Pitch in with departmental duties and other tasks or special projects as they come up.