Produce Clerk - 4am

Kroger•Wood Village, OR

About The Position

The Produce Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager with sales and profit goals and monitors established quality assurance standards. The clerk embraces the Customer 1st strategy, encourages excellent customer service, and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position includes preparing and presenting produce merchandise, assisting customers with product questions and recommendations, and maintaining product quality, freshness, inventory, and display standards. The Produce Clerk also follows food safety and workplace safety procedures, reports issues to management, and works cooperatively in a fast-paced environment.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Must obtain a current food handlers permit once employed.

Nice To Haves

Comparable retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Role-model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
Promote Corporate Brands to customers.
Promote trust and respect among associates.
Help create an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
Maintain knowledge of department products and answer questions or make product suggestions.
Assist with preparing produce platters and trays.
Inform customers about produce specials and recommend items to help them get the products they want and need.
Prepare, package, label, and inventory merchandise adequately.
Inspect products for quality and freshness and take appropriate action when needed.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Follow safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud, to store management.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably and cooperatively, without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.