Produce Clerk | TEMP (90 days) | 30 hrs/wk

Good Food Holdings CompaniesMilwaukie, OR
$19 - $25Onsite

About The Position

This role involves cleaning, trimming, packaging, processing, rotating, and stocking produce. The Produce Clerk is responsible for providing exceptional customer service and contributing to a positive and collaborative team environment. The position operates within a retail grocery setting that is open 7 days a week, 365 days a year, requiring flexibility in shifts, including evenings, weekends, and holidays. The role also necessitates maintaining food and work safety certifications and adhering to company policies and values, including a commitment to diversity and inclusion.

Requirements

  • Must complete and maintain any required food and work safety trainings/certifications.
  • Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
  • Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
  • Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
  • Demonstrates a solutions-oriented approach to problems or concerns.
  • Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
  • Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
  • Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
  • Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
  • Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
  • Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
  • Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
  • Ability to occasionally (1 – 33%) lift 100 pounds while participating in a team lift.
  • Ability to frequently (34 – 66%) lift, carry or pull objects weighing 50 pounds.
  • Encourages team lifts for any objects over 50lbs.

Nice To Haves

  • Previous customer service, food service, retail or grocery experience preferred.
  • Previous produce experience in a retail, farm, or grocery environment preferred.

Responsibilities

  • Prepares Produce department for store opening and closing.
  • Assists customers with product selection, shares product knowledge, and makes recommendations based on customer needs.
  • Cleans, trims, packages, prices, rotates, and stocks produce department products.
  • Builds displays and arranges department products for attractive presentations, highlighting featured items.
  • Stocks, rotates, and faces products, paying attention to quality and expiration dates.
  • Handles damaged and spoiled product according to company policy.
  • Receives and unloads merchandise, checking quality and count, and communicating any issues to management.
  • Completes customer special orders thoroughly and provides follow-through.
  • Maintains cleanliness, organization, and rotation of all areas, products, and supplies.
  • Maintains accurate pricing and signage that meet merchandising standards.
  • Complies with all company organic standards.
  • Understands and complies with specific shift guidelines, tasks, and responsibilities.
  • Maintains awareness of current ads, promotions, holidays, and events.
  • Demonstrates familiarity with products in the department, including labeling, recommended uses, and vendor/supplier information, with a willingness to learn.
  • Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security, or any other situation that may adversely affect the store.
  • Performs other tasks and duties as assigned.

Benefits

  • Employee Assistance Program (EAP)
  • 30% staff shopping discount
  • Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
  • 401(k) program (for staff 21+ years old who have worked for 60 days)
  • PTO accrual from first day of employment
  • Paid holidays (depending on schedule and tenure)
  • Supplemental leave pay (such as parental or bereavement)
  • Store incentive program based on financial & operational goals
  • Paid time for volunteering at a 501(c)3 non-profit
  • Discounts on some forms of public transportation
  • Adoption assistance
  • Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday
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