Produce/Asst Dept Leader

Kroger•Westminster, CO

16h

About The Position

Create an outstanding customer experience through exceptional service, and maintain a safe, clean department that encourages customers to return. Achieve department sales and profit goals while maintaining quality assurance standards. Monitor Produce department functions, duties, and activities, and demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes supporting associates, customer service, merchandising, inventory, financial controls, and department safety.

Requirements

Excellent oral and written communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handlers permit once employed.

Nice To Haves

High school diploma or GED.
Management experience.
Produce or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates and maintain a positive attitude.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and empower associates to meet or exceed targets through teamwork.
Develop adequate schedules to manage customer volume.
Train and develop associates, support their job performance, and participate in performance appraisals.
Welcome customers, answer questions about products, make suggestions, locate products, and help customers feel appreciated.
Inform customers about produce specials and offer product samples.
Inspect products for quality and freshness and take appropriate action.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions with store management.
Inform and educate department associates about current, upcoming, and special in-store promotions, particularly those affecting the department.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Implement the department's periodic promotional plan.
Assist management with the store or department budget, expense control, profit and loss reviews, and appropriate follow-up on financial reports.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Plan and organize inventory, monitor inventory and stocking conditions, address discrepancies, and train associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs by following procedures, identifying unsafe conditions, inspecting equipment for preventive maintenance, and notifying store management about repairs or accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Perform the essential job functions with or without reasonable accommodation.