Produce/Asst Dept Leader

Kroger•Seymour, MS

About The Position

The Produce/Asst Dept Leader creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role supports achievement of the department’s sales and profit goals while controlling established quality assurance standards and monitoring the department’s functions and activities. The leader demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. This position promotes teamwork and associate development, helps manage schedules and performance goals, and supports customers with product information, recommendations, and samples. It also oversees produce quality and freshness, department promotions, pricing, inventory, ordering, equipment and cooler temperatures, and safety practices. The role assists with business planning, budgeting, expense control, and financial reviews, while complying with applicable laws and company guidelines.

Requirements

Excellent oral and written communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handlers permit once employed.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act honestly and with integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Nice To Haves

High school diploma or GED.
Management experience.
Produce or retail experience.
A second language (speaking, reading, and/or writing).

Responsibilities

Promote trust and respect among associates and maintain a positive attitude.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and empower associates to meet or exceed targets through teamwork.
Develop adequate schedules to manage customer volume.
Train and develop associates and participate in the performance appraisal process.
Create a welcoming customer environment by answering questions, making suggestions, and locating products.
Inform customers about produce specials and offer product samples.
Inspect products for quality and freshness and take appropriate action.
Develop and implement a department business plan and execute sales promotions in partnership with store management.
Inform and educate department associates about current, upcoming, and special in-store promotions.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Implement the department’s period promotional plan.
Assist management with the store or department budget, expense control, profit and loss reviews, and appropriate action on financial reports.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Plan and organize inventory processes; monitor inventory and stocking conditions; note discrepancies; and train associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Ensure proper temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs by following procedures, identifying unsafe conditions, inspecting equipment, reporting repair needs, and reporting customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Follow local, state, and federal laws and company guidelines.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.