Produce Assistant

Natural Grocers•Parker, CO

4d•$20 - $20•Onsite

About The Position

The Produce Assistant is responsible for assisting the Produce Manager in the successful operation and profitability of the produce department. This role involves providing excellent customer service, maintaining department standards, assisting with inventory and ordering, and ensuring the freshness and presentation of produce. Key duties include setting and maintaining the department daily, culling, crisping, rotating, and properly handling produce. The assistant ensures that only certified organic produce is ordered and received, and that all products meet company standards. They are also responsible for cleaning equipment, receiving orders, and handling special orders. Training and monitoring department personnel, conducting demos, and addressing performance issues with the department manager are also part of the role. Additionally, the Produce Assistant will handle register functions, including backup cashiering, managing returns, addressing complaints, and covering shifts. Maintaining safety and security, answering customer questions with product knowledge, and utilizing email and IS programs are essential. Completing closing cash processes may be required in the absence of other qualified employees. The position requires working a schedule based on store needs, including evenings, weekends, and holidays, with a commitment of five days and 40 hours per week, including mandatory store meetings. This role has limited Manager on Duty functions but is not the overall store Manager on Duty. All employees are expected to be hands-on and contribute to the company's success.

Requirements

High School diploma, GED or equivalent preferred.
1 year of experience in grocery, retail or produce environment preferred; natural foods background is a plus.
1 year of experience supervising others preferred.
Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
Ability to manage changing priorities and to stay focused with the task at hand.
Possess a sense of urgency in the completion of tasks.
Possess excellent customer service skills.
Highly organized with great attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficient in MS Word, Excel and Outlook.
Ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.
Ability to occasionally lift or carry 51-100 lbs. with a team lift.
Ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
Ability to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
Ability to frequently reach above chest.
Ability to occasionally sit, squat, kneel, and climb as needed.
Ability to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
Ability to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

Nice To Haves

Natural foods background is a plus.
1 year of experience supervising others preferred.

Responsibilities

Providing World Class Customer Service as a number one priority.
Exemplifying integrity, responsibility, and excellence and adhering to all policies.
Creating an inviting, full and shopable produce department.
Assisting the produce department manager in ordering for the department and maintaining accurate inventory levels.
Assisting the department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
Setting and maintaining the department on a daily basis including ensuring that the produce rack is consistently fresh, full and abundant throughout the day.
Culling, crisping, rotating and properly handling/storing produce.
Ensuring only certified organic produce is ordered and received.
Ensuring all in-stock products/conditions meet company standards.
Ensuring that all tools and equipment are cleaned in accordance with health department and company standards.
Receiving all incoming produce orders per company standards.
Offering and following up on special orders.
Assisting in training and monitoring department personnel.
Conducting active and passive demos.
Working with the department manager to address performance issues within the department.
Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
Maintaining the safety and security of customers and employees.
Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
Continually increasing product knowledge.
Utilizing email and IS programs as needed.
Completing DSR and the closing cash processes may be required absence of any other qualified employee.
Working a schedule based on store needs which includes evenings, weekends, holidays.
Attending mandatory store meetings.
Performing limited Manager on Duty functions.

Benefits

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
Npower Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, Dental and Vision Insurance (for Full-Time Crew Members)
Paid Parental Leave (for Full-Time Crew Members)
Paid Medical Leave (through company paid short-term disability insurance) (for Full-Time Crew Members)
Company Paid Short-Term Disability Insurance (for Full-Time Crew Members)
Company Paid Life Insurance (for Full-Time Crew Members)
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match