Produce Assistant Manager

Good Food Holdings Companies • Half Moon Bay, CA

1d • $20 - $29 • Onsite

About The Position

New Leaf Community Markets, a cooperative founded in 1985, emphasizes sustainable, locally-produced food and a farm-to-table approach. The company prioritizes the well-being of its guests, staff, and community, partnering with producers who share values of social justice and environmental care. Their mission is to be a purveyor of good, offering natural foods and supporting staff through progressive employment practices in an inclusive, caring, and fair environment. The Produce Assistant Manager will partner with the Produce Manager to oversee the department, focusing on financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training, and performance management. This role requires leadership aligned with company values and a commitment to fostering a positive and progressive work environment.

Requirements

• Previous customer service, food service, retail, or grocery experience is required.
• Previous supervisory or management experience is required.
• Entry- to mid-level proficiency with MS Office.
• Skills to manage financial results, including labor, sales, and profit margin.
• Excellent written and verbal communication skills are required.
• Basic to intermediate math and computation skills are required.
• Reading, understanding, and following through on verbal and written instructions.
• Skills to exercise sound judgment at all times.
• Skills to resolve conflicts and analyze various situations to find a solution.
• Ability to speak, read, and understand English.

Nice To Haves

• Previous produce experience in a retail, farm, or distribution environment is preferred.
• Working knowledge of POS, inventory, or other retail-specific software is preferred.

Responsibilities

• Manage department and staff, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training, and performance management.
• Provide leadership in line with company values and promote a positive and progressive work environment.
• Engage customers in a friendly manner, share product information, and assist in locating products.
• Seek opportunities to exceed customer expectations and enhance the customer experience.
• Manage own time and model a flexible work style, shifting tasks as priorities change.
• Work cooperatively and positively with fellow team members.
• Give and receive feedback constructively, demonstrating the company's Speak Up culture.
• Promote a collaborative team environment through recognition, leading by example, and working alongside staff.
• Demonstrate approachability and foster open communication, creating an environment where staff are invested and encouraged to contribute ideas.
• Resolve staff issues and conflicts proactively.
• Conserve company resources and work consistent with company mission, vision, values, and sustainability program.
• Adhere to work and food safety policies and contribute to store cleanliness and equipment maintenance.
• Observe all company rules and policies, understanding and complying with specific department or location guidelines.
• Manage and provide oversight to all department areas, assessing, prioritizing, and delegating tasks and production.
• Ensure consistency of department conditions, including stocking, rotation, facing, and merchandising standards.
• Ensure satisfactory in-stock conditions and maintain appropriate inventory levels to achieve sales and margin goals.
• Order products according to anticipated sales and seasonal needs, and train staff to write orders consistent with department goals.
• Plan weekly ads, events, and holidays using tools and reports.
• Build displays and arrange department products to create attractive presentations.
• Maintain professional vendor relationships.
• Ensure customer special orders are accurately placed and delivered.
• Receive and unload merchandise, checking quality, count, and condition.
• Stock and rotate products with attention to product quality and expiration dates.
• Maintain cleanliness, organization, and rotation of all areas, products, and supplies.
• Plan, lead, and analyze monthly perishable inventory.
• Understand and meet labor, sales, and margin goals, and develop plans when results do not meet expectations.
• Coach the department to maintain appropriate, accurate, organized inventory and backstock.
• Handle damaged and spoiled products according to company policy.
• Maintain a working knowledge of department equipment and train staff and troubleshoot errors.
• Leverage resources and labor to maximize efficiency without compromising quality and service standards.
• Balance administrative tasks with presence on the floor.
• Perform other tasks and duties as assigned.

Benefits

• Comprehensive medical, dental, vision, and 401k at 28 hours a week.
• Great earning potential with the opportunity for growth within our family of brands.
• Paid Parental Leave available.
• Lifestyle Scheduling.
• Public Transport Benefits.
• Paid Community Service Hours.
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed