Produce Assistant Department Manager

Hy-Vee•Sycamore, IL

2d•Onsite

About The Position

The Produce Assistant Department Manager helps make sure the produce department always makes a great impression. In this role, you'll partner with the Department Manager to keep the department running smoothly, from ensuring product freshness and managing the sales floor to training employees and stepping in to lead when needed. Your knowledge of produce, commitment to quality, and passion for customer service directly shape the experience our customers have every day.

Requirements

Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience
Ability to solve practical problems and make sound decisions with a variety of variables and limited standardization
Apply math skills including fractions, decimals, and percentages in day-to-day tasks
Ability to lead, train, and support a team in a fast-paced retail environment
Communicate clearly with customers, team members, and vendors and provide basic direction and guidance
Demonstrate strong knowledge of produce products and the ability to share that knowledge confidently with customers
Handle confidential information including pricing and sales with discretion
High school diploma or equivalent experience
Over one year of similar or related experience preferred
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance
Continuously stand and walk on hard surfaces for extended periods
Ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)
Work in cooler or freezer environments for extended periods
Ability to safely use sharp knives and blades to cut, trim, or grind product
Ability to safely operate a cardboard baler or compactor
Ability to perform repetitive motions associated with dough mixing, scaling, and proofing
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise

Nice To Haves

Food safety training encouraged

Responsibilities

Deliver outstanding customer service by greeting every customer warmly, assisting them with their needs, and sharing your knowledge of produce items and their uses
Ensure department standards are consistently met, including product freshness, rotation, replenishment, and proper refrigeration temperatures
Set and reset sales areas to promote products effectively and keep the department looking its best
Coordinate and troubleshoot operations in the salad bar and juice bar area
Stay current on produce-related topics such as pricing philosophy, seasonal availability, weather impacts, and market trends
Unload product, check in deliveries, verify accuracy, and log invoices as needed
Assist with inventory and order product at the Produce Manager's discretion
Assist with all aspects of the fruit and holiday basket program
Stock aisles, break down pallets, restack the cooler at day's end, and transport product to the floor
Train new employees and support the ongoing development of the department team
Instruct, assign, and review the work of others; coordinate activities and allocate personnel as needed
Handle and resolve customer and vendor issues promptly and professionally on a daily basis
Assume management responsibilities in the absence of the Department Manager
Practice proper sanitation procedures and keep the work area clean, neat, and compliant with all department and company guidelines
Answer the phone promptly and provide friendly, helpful service to customers who call
Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
Pitch in with other tasks or special projects as they come up