Procurement Technology Solutions Analyst

University of Colorado • Denver, CO

4d • $68,000 - $75,000 • Remote

About The Position

The Procurement Technology Solutions Analyst supports the University's enterprise procurement technology applications, including the procure-to-pay (P2P) system, Travel and Expense system, and related integrations with PeopleSoft Finance. This position is responsible for the day-to-day support, maintenance, testing, and continuous improvement of these systems to ensure reliable operation and a positive user experience. Working collaboratively with Procurement Services, University Information Services, Finance, software vendors, and campus users, this position investigates system issues, supports application configuration, performs testing for system updates and enhancements, and assists with implementing technology improvements. The Solutions Analyst exercises independent judgment in resolving routine and moderately complex issues, contributes to process improvements, and helps ensure that procurement technology solutions continue to meet the operational needs of the University. This position reports to the Procurement Solutions Architect and is exempt from the State of Colorado Classified System.

Requirements

• Bachelor’s degree from an accredited institution of higher education or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
• Three (3) years’ experience utilizing, administering, or maintaining procurement software and systems
• Experience using Artificial Intelligence (AI)-driven solutions in support of customers and business operations

Nice To Haves

• Five (5) years of equivalent experience, as stated above.
• Post-baccalaureate degree from an accredited institution of higher education
• Experience in evaluating, implementing, or replacing enterprise SaaS software
• Experience with one or more of the following: General procurement practices, Procure to pay business processes, eProcurement and financial systems, Peoplesoft
• Professional experience working in a higher education institution
• Ability to implement, configure, support, and optimize technology solutions and business process workflows.
• Ability to evaluate system enhancements, new releases, and emerging technologies and recommend appropriate adoption strategies.
• Knowledge of project management, change management, and continuous improvement principles.
• Knowledge of procurement practices, systems, technologies, and related business processes.
• Ability to develop, test, and support workflow automation, AI-assisted processes, system configurations, and orchestration solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to prioritize competing responsibilities and manage multiple projects and support activities.
• Ability to work independently and collaboratively in a team environment.
• Ability to learn and apply new technologies and evolving business processes.
• Ability to leverage AI-enabled tools and solutions to enhance business operations, productivity, decision-making, and service delivery.
• Knowledge of AI governance, ethical use principles, and data privacy considerations in the workplace.
• Knowledge of natural language prompting techniques and the effective use of AI tools to support business processes and user productivity.

Responsibilities

• Provide functional and technical support for the University's Procure-to-Pay (P2P) platform, Travel and Expense system, and related procurement technologies.
• Monitor application performance and troubleshoot system issues, escalating complex problems when appropriate.
• Support system administration activities, including configuration and maintenance within established standards.
• Monitor integrations between procurement systems and PeopleSoft Finance to ensure successful processing and resolve interface issues.
• Serve as a point of contact between business users and third-party vendors to assist with issue resolution and system support.
• Support procurement orchestration platforms and related workflow automation technologies used to streamline procurement processes and improve operational efficiency.
• Assist with the configuration and maintenance of procurement technology solutions to support business requirements.
• Participate in implementing system enhancements, upgrades, and new functionality.
• Develop and execute unit, integration, and user acceptance testing to validate system changes.
• Document testing results, identify defects, and work with technical teams and vendors to resolve issues.
• Support release activities by validating system functionality following updates and maintenance.
• Collaborate with Procurement Services and campus stakeholders to understand business needs and identify opportunities to improve system functionality and user experience.
• Recommend process improvements based on operational experience and system capabilities.
• Assist in documenting business processes, system configurations, and support procedures.
• Support technology initiatives that improve procurement operations through automation, workflow enhancements, and other emerging technologies.
• Collaborate with stakeholders to identify opportunities to automate manual processes through workflow orchestration, system integration, and AI supported capabilities.
• Evaluate emerging procurement technologies, workflow orchestration capabilities, and AI-enabled solutions to identify opportunities for operational improvement and enhance user experience.
• Provide functional guidance and support to faculty, staff, and departmental users.
• Assist with developing and maintaining system documentation, job aids, and training materials.
• Participate in user communications related to system updates, enhancements, and known issues.
• Promote effective use of procurement technology by helping users understand system functionality and best practices.
• Participate in department initiatives and special projects as assigned.

Benefits

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability, Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10%25 of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
• Ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
• 6 weeks of parental leave to adjust to the joys of parenthood.
• A tuition benefit program for you and/or your dependents.
• Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.
• Many additional perks & programs with the CU Advantage.
• Additional taxable fringe benefits may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level