Procurement Systems Analyst

TruGreen•Nashville, TN

1d•Onsite

About The Position

Manages all aspects of procurement applications, Coupa, and any additional procurement applications used by the Procurement Department. As the subject matter expert for the applications, will perform training, configure updates, create and maintain customer catalogs, work with customers on transactions, purchase order/ invoice processes, and is the front line to contact IT.

Requirements

Bachelor’s degree in information technology, business or a related field required
Experience with procurement or supply chain management systems strongly preferred
Experience with website development and WordPress strongly preferred
Experience with email campaign preferred
Negotiation and influencing skills
Business and financial acumen
Organizational, project and process management and leadership skills
Written and verbal communication skills, including delivering presentations
Business process analysis skills
Attention to detail and quantitative analytical skills
Ability to operate independently and collaboratively within a team
Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Ability to build relationships and provide customer service and user support
Knowledge of supply chain management or related systems
Knowledge of inventory management, contract administration, logistics, and/or procurement preferred
Knowledge of company products and services
Attention to detail and accuracy in data entry and calculations
Written and verbal communication skills
Time management skills, including punctuality for on- time attendance
Ability to prioritize, organize, and perform multiple task
Ability to speak, read and write fluently in English is required.
MUST BE physically located in the United States while performing this job.

Responsibilities

Manages the day-to-day system administration and operations of procurement tools, including user profiles and security, ensuring valid catalog content from suppliers, and data interfaces with IT
Designs and maintains the systems configuration and unique work flow for order approval routing for each spend category. Each work flow and approval routing is unique to each user and spend category and the system admin must use systems thinking to anticipate downstream implications.
Assesses, resolves, and/or triages issues received from end users
Coordinates with procurement systems vendor and internal resources to facilitate on-boarding, tracking and reporting for new suppliers, spend categories, and users within the system.
Develops, maintains and delivers procurement systems documentation and training to end users and super users
Analyzes systems workflow and enhancements to assess impact on operational processes and manage changes
Develops, manages, and implements email campaigns and surveys
Reviews and approves purchase orders submitted and processed in the purchasing system. Verifies product, price, quantity, and supplier
Expedites purchase orders at the request of management to meet business needs.
Reviews open purchase order report to identify potential past due orders
Researches and resolves purchase order problems and issues in collaboration with sourcing staff and suppliers
Provides technical assistance, support, and guidance to end users of purchasing system
Administers the end user profiles and the update of catalogs and pricing within the purchasing system
Assists with monitoring inventory levels and status of open orders
Loads executed supply agreements into the contract management system