Manage technology spend categories such as software, SaaS, hardware, telecom, networking, infrastructure, cloud, labor, and managed services suppliers. Creates and manages category strategies, negotiations, RFPs, and contracts. Creates, negotiates, implements and manages long term contracts while effectively developing and promoting strategic partnerships with suppliers. Works closely with internal Morningstar clients and stakeholders to understand their business needs, objectives, product/service requirements and the broader operational processes. Effectively communicates with appropriate management levels both internally and externally. Identifies opportunities for improvement and makes constructive suggestions for change. Manage the full supplier lifecycle, including sourcing, procurement, negotiations, contract management, and supplier performance evaluation. Develop, implement, and track comprehensive category strategies grounded in deep market analysis and aligned with company and stakeholder priorities; deliver measurable year-over-year cost reductions and working capital improvements. Conduct supplier spend, forecasting, and consumption analytics in partnership with Finance to identify sourcing optimization opportunities, contract consolidation opportunities, and measurable cost savings initiatives. Research and interpret the technology marketplace to understand supplier and market characteristics, identify sourcing trends, and uncover new opportunities for value creation. Lead Quarterly Business Reviews focused on SLAs to drive supplier accountability, proactively identify improvement opportunities, and monitor progress throughout the contractual period. Manage supplier performance by addressing conflict resolution, escalation, and resolution procedures promptly and effectively, ensuring issues are resolved and continuous improvement is maintained. Partner with Legal and Sourcing/Procurement teams throughout the supplier lifecycle to ensure robust contract operations and governance. Build strong partnerships and engagement with both existing and new strategic suppliers to enable high-quality, efficient support for internal stakeholders and business units. Champion continuous improvement initiatives to enhance quality, efficiency, and cost savings across all sourcing activities.
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Job Type
Full-time
Career Level
Mid Level