Procurement Services Manager

Amcor•Neenah, WI

18d

About The Position

The Procurement Services Manager leads and develops the Procurement Services team, which facilitates the acquisition of direct materials for manufacturing facilities in the United States and occasionally supports international operations. The role partners with business stakeholders to deliver positive engagement, service excellence, and a world-class customer experience. The manager is an expert in procurement systems and processes, leads continuous improvement initiatives, and oversees approximately 12 employees. The role builds organizational capability through recruiting, developing, and retaining talent; promotes safety and Amcor’s values; develops relationships with Operations; and aligns resources to ensure efficient, uninterrupted materials flow. It works with Category Management and other functions to address supply risks, supplier performance, escalations, procurement strategies, system development, and process improvement. The manager also safeguards data quality, internal controls, policy compliance, and adoption of procurement automation and technology.

Requirements

Bachelor’s degree required.
5–10 years of successful leadership experience in a customer-focused environment.
Strong technical knowledge of products, order management systems, and manufacturing processes relevant to leading the team.
Strong communication skills to collaborate effectively internally and externally and exceed customer expectations.

Nice To Haves

Amcor Procurement Services experience preferred.

Responsibilities

Promote an environment where each employee makes safety their first priority and demonstrate and foster Amcor’s Core Values.
Recruit, develop, and retain talent; conduct performance reviews, establish annual objectives, foster accountability, and promote excellence.
Build relationships with Operations through regular communication, site visits, and Voice of the Customer feedback.
Manage and align resources to meet customer expectations for uninterrupted and efficient flow of required materials.
Guide the team in anticipating and mitigating supply risks in collaboration with Category Management.
Collaborate with Procurement Management, Operations, and other functions to resolve escalated material availability and delivery issues.
Develop and implement strategies and processes to reduce total cost of ownership, improve working capital and service, and reduce risk.
Collaborate with Category Management to evaluate supplier performance, identify failures, determine root causes, and drive improvement.
Represent Procurement on ERP (SAP) system teams and initiatives.
Ensure Procurement team data is high-quality, consistent, and actionable.
Ensure segregation of duties, compliance with internal controls, and adherence to Procurement policies and procedures.
Resolve system issues and streamline procure-to-pay processes.
Promote maximum utilization and adoption of procurement automation tools and technology.
Support Category Management and other Procurement initiatives as required.
Lead a high-performance team culture that fosters empowerment, energy, and execution.
Drive improvements in service, quality, and cost; contribute to developing and implementing Procurement strategies.
Support systems development and implementation, including ERP systems.

Benefits

Medical, dental, and vision plans.
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees.
Company-paid holidays, starting at 8 days per year; amount may vary by location.
Wellbeing program and Employee Assistance Program.
Health Savings Account and Flexible Spending Account.
Life insurance, AD&D, short-term and long-term disability, and voluntary benefits.
Paid Parental Leave.
Retirement Savings Plan with company match.
Tuition reimbursement, subject to approval.
Discretionary annual bonus program; initial eligibility depends on hire date.