Processor

Primary Residential Mortgage • Cranston, RI

11h

About The Position

The Processor works with clients to collect and verify employment and financial data needed to complete mortgage loan applications. The role gathers applicant information, assists with application completion, obtains documentation for verification, and coordinates with loan officers, closers, and underwriters to complete mortgage transactions. The Processor also submits applications and underwriting conditions, clears underwriting conditions, and reviews closing conditions.

Employees are expected to follow company policies and delegated authorities, protect privacy and information security, support a respectful and diverse workplace, align their work with PRMI values, use feedback and coaching to develop, and contribute to teamwork and continuous improvement. They are expected to provide attentive customer care, communicate and coordinate effectively, work independently and as a team contributor, and complete quality work within deadlines.

The position requires clear communication, computer use, maintaining a work schedule, and effective performance in an office setting. Employees must comply with applicable mortgage and fair lending laws and regulations as well as PRMI policies. Extended hours may be required.

Requirements

• Basic reading, writing, and arithmetic skills.
• Strong attention to detail.
• Strong written and oral communication skills.
• Ability to handle difficult situations professionally and effectively when working with branches or divisions.
• Ability to multitask and manage time efficiently.
• Knowledge of Microsoft Office and telephone protocol.
• Familiarity with accounting terms and procedures, such as debits, credits, and general ledgers.
• Ability to communicate clearly and effectively, use a computer, maintain a work schedule, and perform effectively in an office setting.
• Compliance with applicable mortgage and fair lending laws and regulations and PRMI policies.

Nice To Haves

• Ability to type 50 words per minute.
• Reporting skills, administrative writing skills, process management, organization, analysis, professionalism, problem solving, supply management, and inventory control.

Responsibilities

• Contact applicants by telephone, email, or in-person meetings to gather financial information, including employment situation, salary, assets, financial status, current debts, and current expenses.
• Order appraisals and title services and assist with completing loan applications.
• Receive data needed to verify employment length, financial statement accuracy, and collateral asset values.
• Clear underwriting conditions and review closing conditions.
• Submit applications and conditions to the underwriter.
• Communicate with loan officers, closers, and underwriters to complete mortgage transactions.
• Follow company policies and guidelines, including privacy and information security requirements, and act within delegated authorities.
• Provide attentive customer care, take ownership of problems, and coordinate work effectively with colleagues and other organizations.
• Perform quality work within deadlines and protect client and employee privacy.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed