Processing Technician

State of Connecticut•Middletown, CT

7d•Hybrid

About The Position

The State of Connecticut Department of Emergency Services & Public Protection (DESPP) is hiring for a Processing Technician (Legal Affairs Unit) in Middletown, CT. This position is full-time, first shift in Middletown, CT with the potential for telework, 40 hours per week, 8:00 AM - 4:30 PM, scheduled Monday - Friday. The Legal Affairs Unit manages the agency's legal needs, which include responding to records requests, managing hearings, and overseeing agency regulations, legislative proposals, ethics matters, contracts, and litigation.

Requirements

Three (3) years of clerical work experience.
One (1) year of the General Experience must have involved a full range of clerical duties.
Knowledge of office systems and procedures.
Interpersonal skills.
Oral and written communication skills.
Ability to compose effective correspondence and forms.
Ability to read, comprehend and apply laws, regulations, and procedural guidelines.
Ability to organize and coordinate workflow.
Ability to articulate ideas and information effectively.
Ability to perform research assignments.
Ability to devise and maintain record keeping and filing systems.
Ability to examine documents for accuracy and completeness.
Ability to operate office equipment including computers, tablets, and other electronic equipment.
Ability to operate office suite software.

Nice To Haves

Experience managing competing priorities while meeting deadlines.
Experience reviewing and applying statutory redactions for the disclosure of documents under the Freedom of Information Act or other state and federal laws.
Experience operating office equipment, including a computer and a copy machine, and experience using software, including the Microsoft Office Suite.
Experience working in a law office setting, a law enforcement agency, or a criminal justice agency.
Experience independently drafting correspondence in a professional setting including communications with internal and external stakeholders.

Responsibilities

Performs the most complex duties related to an agency’s clerical processing functions.
Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations.
Makes corrections and/or additions.
Devises follow up procedures to efficiently and effectively carry out activities.
Initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives.
Interprets and applies state statutes and regulations relating to the particular processing service.
Makes decisions as to case status, transaction permissibility or admissibility.
Responds to internal and external inquiries for information and assistance.
Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs.
Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly.
Maintains records and logs.
Prepares status or statistical reports related to processing function.
Assists in maintaining general files in support of processing function.
Initiates correspondence in carrying out duties.
Types correspondence, forms, file documentation, etc. in support of processing function.
May process fees and maintain financial records.
May lead lower level clerical employees assisting in carrying out processing responsibilities.
Performs related duties as required.