Processing Specialist

EPIC BrokersNew Castle, WA
Onsite

About The Position

EPIC Insurance Brokers & Consultants is a rapidly growing firm in the insurance industry, seeking dedicated individuals who align with their core values of Owner mindset, Inspire trust, Think big, and Drive results. The Treloar & Heisel division, specializing in serving dental and medical professionals, is looking for a Processing Specialist to help clients secure their financial future. This on-site role is located in New Castle, PA.

Requirements

  • High School Diploma required
  • Superior attention to detail
  • Ability to multitask and balance demanding workload in a fast-paced environment
  • Strong Microsoft Office skills, especially Outlook and Word
  • Familiarity with Google Drive, Google Sheets, and Google Docs

Responsibilities

  • Enter prospective client information into database
  • Enter insurance applications into appropriate software systems
  • Create and send email communication to clients
  • Order and track scheduling of medical requirements
  • Order and track fulfillment of medical records orders
  • Follow up with clients and advisors for outstanding items
  • Finalize insurance policies in the database and forward documentation to insurance companies
  • Provide back-up phone support to Receptionist
  • Filing

Benefits

  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps)
  • 22 PTO days starting out for hourly/non-exempt employees
  • 12 company-observed paid holidays
  • 4 early-close days
  • Paid parental leave
  • Pregnancy disability and bonding leave
  • Organ donor/bone marrow donor leave
  • Employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
  • Women’s Coalition Employee Resource Group
  • EPIC Veterans Group Employee Resource Group
  • Mentorship Program
  • Tuition Reimbursement Program
  • Leadership Development Program
  • Pet Insurance
  • Identity Theft & Fraud Protection Coverage
  • Legal Planning
  • Family Planning
  • Menopause & Midlife Support
  • 401(k) matching
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Wellness & employee assistance programs
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service