Processing Specialist

Corebridge Financial • Amarillo, TX

1d • Hybrid

About The Position

As a member of Corebridge Financial, you will work closely with management on the Operations team whose primary role is to provide maintenance transaction processing for our clients’ accounts. The Team Lead/Processing Specialist is responsible for handling and delegating out sensitive transactions to their team mates as well as overseeing the daily operations of the team with an emphasis on customer centricity while delivering quality work. The Team Lead/Processing Specialist engages in activities with internal and external customers to meet client needs while consistently meeting established goals, service level agreements (SLAs) and remaining compliant with required regulations and audit controls. Corebridge Financial is currently hiring and has the ability to complete virtual interviews, onboarding, and training. This position is currently work from home and may lead to working in office in the future.

Requirements

• 5+ years experience in a financial or insurance industry.
• Demonstrated leadership abilities and skills to include leading by example, coaching techniques, counseling, group facilitation and change management.
• Strong business acumen to support decision making and execution of winning strategies and tactics in a fast paced and dynamic service environment.
• The ability to adapt to change, drive for results and build relationships.
• Exceptional communication skills, flexibility, quickly adapt to change, foster teamwork, and solve problems.
• Demonstrate strong written and oral communication skills
• Strong problem-solving, customer service skills and project management skills required.
• Proven record of providing direction, motivating, and growing teammates to drive high levels of performance.
• Effective organizational, time management and prioritization skills
• Ability to consistently meet goals and deadlines, department standards for quality and productivity
• Display and utilize good judgment on a consistent basis

Nice To Haves

• Knowledge of V-system, AWD is desired

Responsibilities

• Provide direction, empower, and coach teammates toward higher levels of performance.
• Manage resources across multiple sites for maximum effectiveness to ensure transactions are processed timely and with accuracy.
• Establish relationships across various lines of business in order to coordinate consistent practices to achieve business objectives inclusive of developing efficiencies and improvements to the client (Group + Participant) experience
• Exhibit strong leadership skills.
• Ensure each client experience results in stellar quality service with established standards.
• Actively participate in team and individual meetings routinely, provide training and tools necessary for processing effectiveness.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed