Processing Specialist I

Verra Mobility•Arizona_Remote, AZ

About The Position

This role is responsible for reviewing, assessing, and performing data entry tasks for photo enforcement program events using web-based tools. The specialist will align processing determinations and escalated actions to client-specific written instructions, adapting processing behaviors based on feedback or rules documentation changes. The position requires achieving production and quality goals set by the Processing Department and utilizing basic computer skills to access and interpret performance reporting. Other office/clerical duties may also be assigned.

Requirements

  • High School diploma or GED.
  • Strong communication skills, both verbal and written, and the ability to determine the proper medium of communication based on issues at hand.
  • Professionalism and the ability to work well with different groups of people.
  • Self-motivated, quality driven individual with a strong attention to detail.
  • Demonstrated ability to multi-task and meet all assigned deadlines in a productivity driven environment.
  • Familiarity with basic computer skills such as Outlook, Teams, and web browsers with the ability to learn and navigate a variety of computer systems/software.
  • Ability to sit for long periods of time for data entry/event processing.

Responsibilities

  • Review, assess, and perform data entry tasks for photo enforcement program events using web-based tools.
  • Align processing determinations and escalated actions to written instructions that are client specific.
  • Adapt processing behaviors based on feedback or rules documentation changes.
  • Achieve production and quality goals as assigned by the Processing Department.
  • Utilize basic computer skills to access and interpret performance reporting.
  • Perform other office/clerical duties as assigned.
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