Processing Specialist I

Palco•Dallas, TX

21h•Remote

About The Position

We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. The Processing Specialist I ensures accurate processing of biweekly and semi-monthly payroll for assigned entities. This position requires proficient computer skills, and the ability to multi-task and consistently meet deadlines.

Requirements

A minimum of a high school diploma is required and two years of relevant experience.
Some knowledge of accounting and payroll.
Strong organizational and problem-solving skills, with the ability to analyze information, strong attention to detail, take initiative to follow-up on transactions, and make decisions about information.
Good research and analysis skills
Solid email, Internet, and Microsoft Office skills.
Strong excel skills are essential for the position.
Exceptional mathematical and calculation skills.
Good verbal and written communication skills.
Multitasking abilities.
Must be willing to work Monday through Friday, 8:00 am – 5:00 pm

Responsibilities

Responsible for understanding payroll processing requirements for assigned entities.
Processing biweekly and semimonthly payroll
Provides follow-up correspondence via phone or email when data contains errors or omissions.
Maintains client confidence by safeguarding data and complying with HIPAA.
Process Adjustments, voids, reissues and ACH uploads
Process off-cycle payroll
Coordinate printing, packaging and distribution of checks/advice slips.
Extract and import data from multiple programs.
Process garnishments, tax levies, court orders, etc.
Research and resolve payroll issues.
Coordinate payroll audits/reviews to ensure accuracy of pay and identify potential errors.
Assists with compiling information for special reports and preparing other documents and correspondence.

Benefits

Generous Paid time off.
Annual bonus potential.
Retirement Savings: We will support you as you save for your future.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.
Employer shared Health Insurance cost
Employer paid Disability Insurance
Employer paid Life and AD&D Insurance
Vision Insurance
Cancer Insurance
Voluntary Life Insurance
Paid Time Off
Remote work environment
Paid holidays