Processing Lead

El Pasoans Fighting Hunger•El Paso, TX

4d•Onsite

About The Position

The Processing Lead is responsible for keeping the warehouse floor running efficiently and ensuring volunteers have a positive experience. This role involves managing the flow of product, including sorting, packing, and staging food and non-food items. The Processing Lead also focuses on volunteer engagement by designing fun activities, matching volunteers to tasks based on their strengths, and creating a welcoming environment. Additionally, the role requires enforcing food safety policies, maintaining accurate records, and representing the organization professionally to volunteers, donors, and partners.

Requirements

High school diploma or equivalent
Experience training, organizing, or coaching groups, formal or informal
A knack for spotting a better way to run a shift or sort and pack product, and the initiative to test it out.
A genuine enjoyment of connecting with people from all backgrounds and ages, and a talent for making work fun.
Strong organizational skills
Basic computer skills (email, internet, word processing/spreadsheets)
Ability to manage multiple priorities and meet deadlines.
Ability to operate a manual or electric pallet jack
Comfort lifting up to 50 lbs. repeatedly throughout a shift.
Unquestionable character and a genuine commitment to serving our community.
After hire, you are expected to have or obtain (within the first three months, if not already held): CPR Certification, ServSafe Certification, Forklift Certification, Electric Pallet Jack Certification.
Successful completion of a background check and drug screening
A valid driver's license.

Nice To Haves

Are new to warehouse work but bring strong people skills and a genuine willingness to learn.
Have coordinated groups around individual strengths before, a sports team, classroom, shift crew, or volunteer group, even outside a traditional job.

Responsibilities

Continuously look for and test better ways to sort, pack, and stage food and non-food items (frozen bulk, refrigerated, dry), from workflow tweaks to station layout to task sequencing, that make the line faster and volunteer time more productive.
Coordinate product flow along the distribution line, presort, inspect, sanitize, and repackage dry and refrigerated product, and prepare agency orders accurately and on schedule.
Follow first in, first out (FIFO) practices to reduce waste and maintain inventory accuracy.
Operate a manual or electric pallet jack safely; support forklift-assisted tasks where certified.
Adjust quickly to shifting daily priorities, whether that's incoming donations, volunteer availability, or a last-minute special project.
Design creative challenges, mini-competitions, and games that turn routine sorting and packing into something volunteers genuinely enjoy.
Use strengths-based coordination: get to know volunteers quickly and match them to tasks that fit their skills, energy, and interests.
Welcome and orient volunteers each shift, making sure every person feels appreciated and set up to succeed, regardless of experience level.
Build authentic relationships with volunteers, donors, and partner organizations that make people want to come back.
Enforce personnel and food safety policies, and keep the work area, docks, and storage spaces clean and sanitized daily.
Maintain accurate processing records and shift reports.
Represent EPFH as a warm, professional ambassador to every volunteer, donor, and partner, and support a collaborative, transparent team where everyone contributes to the mission.
Perform other duties as requested or assigned.