Processing Associate

HUB InternationalChilliwack, BC
CA$40,000 - CA$45,000Onsite

About The Position

HUB International is seeking a Processing Associate to join their team. This role involves processing personal lines data for multiple branches, building relationships with personal lines teams, and providing excellent service. The position offers continuous learning and development opportunities to support career goals. The ideal candidate thrives in a fast-paced environment and ensures accuracy in policy, payment, and document handling.

Requirements

  • Hard working, positive attitude
  • Team player
  • Self-starter with the ability to complete repetitive tasks while remaining focused
  • Strong organizational skills
  • Task, deadline and very detail oriented
  • Obtain/sort documents and information quickly
  • Ability to analyze data on a reoccurring basis
  • Strong verbal and written communication skills
  • Quick and accurate data entry
  • Understanding the need for and the ability to meet daily, weekly and monthly targets
  • Ability to keep up on frequent changes in the insurance industry as it pertains to the job role
  • The ability to think outside the box for solutions/problem solving
  • Level 1 general insurance license or must obtain within the first year of employment
  • 1-2 years of relevant experience

Nice To Haves

  • Knowledge of Microsoft Office is an asset

Responsibilities

  • Processing personal lines renewals, endorsements, new business and cancellations for multiple branches.
  • Comparing data on documents received from insurance carriers to existing data within client files.
  • Contacting personal lines sales teams to advise of any discrepancies.
  • Updating the broker management system with required changes.
  • Billing client premiums.
  • Requesting cheques for client refunds.
  • Preparing document packages for clients.
  • Providing excellent customer service to personal lines sales teams.
  • Working within a busy office environment and supporting the team to ensure the smooth running of day-to-day operations.

Benefits

  • Extended health benefits
  • Disability insurance
  • RRSP matching
  • Paid-time-off benefits
  • Eligible bonuses
  • Commissions for some positions
  • Paid day off for your birthday
  • Paid half a day off for volunteering in your community
  • Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.
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