Processing Assistant III
About The Position
Alamance County Department of Social Services is seeking a friendly, dependable, and detail-oriented Processing Assistant to join their team. This role provides essential support by greeting and assisting customers, answering questions, processing and maintaining documents, entering information accurately, and connecting individuals with the appropriate staff or community resources. The position requires strong customer service, communication, organization, and problem-solving skills. The ideal candidate will remain professional, manage multiple responsibilities, protect confidential information, and pay close attention to detail.
Requirements
- Graduation from high school
- At least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.
Responsibilities
- Perform a variety of functions that include reception, agency-wide switchboard, one on one customer service, and other general administrative tasks; such as scanning, coping, and distributing mail
- Maintain high level of professionalism and to conduct business in an ethical manner at all times
- Detect need for other agency services and make appropriate referrals
- Use a variety of office equipment and systems
- Effectively communicate with customers and the general public
- Gather and give information and instructions regarding the work process and procedures
- Record and compile information based on general guidelines
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
