Processing Assistant III - Mailroom Processor

Johnston County•Johnston County DSS, NC

23h•Onsite

About The Position

Johnston County Department of Social Services (JCDSS) is seeking a highly motivated self-starter to join the Clerical Unit to assist with mailroom duties. The ideal candidate will demonstrate professionalism, the ability to multitask, be people-oriented, and work effectively in a fast-paced environment. Strong verbal and written communication skills are important for interacting with internal and external customers. Excellent organization and computer skills are a must with attention to detail and accuracy.

Requirements

High School Diploma or equivalent.
At least one year of office assistant/secretarial experience.
Valid North Carolina Class C Driver’s license with a satisfactory driving record.
General knowledge of office or work unit procedures, methods and practices.
General knowledge of and ability to use correct spelling, punctuation and specialized vocabulary; ability to proofread.
General knowledge of office accounting, database management and record keeping procedures, mathematics and their application in the work environment.
Ability to use spreadsheet software applications such as Microsoft Excel or Google Sheets.
Ability to learn and apply a variety of guidelines.
Ability to use a variety of office equipment.
Ability to work with people with courtesy and tact.
Ability to screen communications based on predetermined guidelines to independently respond or route inquiries.
Ability to record and compile information based on general guidelines.
Ability to gather and give information and instructions regarding the work process or procedures.
Ability to balance and reconcile figures.
Ability to learn to use specialized office equipment.

Nice To Haves

Prior Microsoft Excel experience.
Prior Data management experience.
Prior Mailroom experience.

Responsibilities

Picking up and distributing mail on the agency’s campus and within Johnston County.
Receiving and sorting incoming mail.
Preparing outgoing mail for distribution.
Scanning mail and or documents.
Responding to agency staff regarding mail.
Providing clerical assistance to staff in a specified area with data collection and entry into local and state systems.
Proofreading materials and disseminating information.
Serving as a receptionist on the DSS campus, greeting customers and visitors and assisting with directing them to the appropriate location and or services needed.
Periodic performance of emergency on-call duties.
Receiving, prepping & scanning mail into the electronic data management system.
Interacting with internal and external customers in regards to supply requests & orders, delivery of mail, and questions regarding items scanned.
Ensuring that timeliness and documentation requirements are maintained as mandated by State and County regulations.