Processing and Enforcement Officer

Nottingham City CouncilNottingham, NH
£27,709 - £28,608Onsite

About The Position

We are looking for highly customer-orientated individuals to join our team. The successful candidates should demonstrate that they have excellent written and verbal communication skills, are able to learn a subject from a position of zero knowledge and have a detailed knowledge of computer systems. In addition strong motivational skills to ensure that personal deadlines are met, working with minimum supervision and being an active team member. To be responsible for the administration and enforcement of Fixed Penalty Notices and Penalty Charge Notices issued by Community Protection Officer and Civil Enforcement Officers including the preparation of criminal prosecution files and cases to the Traffic Penalty Tribunal in cases of non payment. You will prepare and serve statutory notices to support enforcement activity with regards to bins on street and other Enviro-crime issues.

Requirements

  • Excellent written and verbal communication skills.
  • Ability to learn a subject from a position of zero knowledge.
  • Detailed knowledge of computer systems.
  • Strong motivational skills to ensure that personal deadlines are met.
  • Ability to work with minimum supervision.
  • Ability to be an active team member.
  • Ability to communicate to a high standard both orally and in writing sufficient to draft various items of correspondence in a clear and concise manner.
  • A detailed working knowledge of Microsoft Office products.
  • Ability to work on own personal initiative and with minimum supervision.
  • Ability to prioritise work and to work accurately under pressure and to strict deadlines.

Nice To Haves

  • Aptitude to quickly learn how to use specialist in house software.

Responsibilities

  • Administration and enforcement of Fixed Penalty Notices and Penalty Charge Notices issued by Community Protection Officer and Civil Enforcement Officers.
  • Preparation of criminal prosecution files and cases to the Traffic Penalty Tribunal in cases of non payment.
  • Prepare and serve statutory notices to support enforcement activity with regards to bins on street and other Enviro-crime issues.

Benefits

  • Competitive pay
  • Great leave entitlement
  • Access to a generous pension scheme
  • 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
  • Access to a generous, defined benefit pension scheme offering 17.9%
  • Smart Working – to support your work life balance
  • Health and wellbeing benefits including access to our Employee Assistance Programme
  • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
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