Process Server/Legal courier/Photocopier

Knox Attorney Services•San Diego, CA
•$19 - $20•Onsite

About The Position

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services. The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.

Requirements

  • Possess a valid California Driver License and clean driving record.
  • Operate a motor vehicle, enter and exit the vehicle repeatedly at various specified locations, load/unload portable duplication and scanning equipment.
  • Complying with the Code of Safe Practices.
  • Operating computer and copying devices.
  • Safe operation of motor vehicle.
  • Knowledge of the California Code of Civil Procedures and HIPAA in relation to Subpoenas and Medical Authorizations.
  • Correct use of standard and portable copy machines, email technology.
  • Understand safe practices.
  • Maintain confidentiality of medical and legal information.
  • Prioritize tasks and keep timely schedule.
  • Read, write and understand English language.
  • Use computer, mobile scanning machines, and other basic office equipment.
  • Address simple mechanical and equipment issues with basic office and scanning machines.
  • Use independent judgment to interpret data.
  • Effectively manage time and workload to meet deadlines.
  • Work in a fast-paced and active environment.
  • Maintain high standard of customer service.
  • Identify and communicate subpoena validity related issues.
  • Working with others under general supervision while complying with standard operating procedures.
  • Operating under strict legal and procedural guidelines.
  • Assisting in all aspects of prompt document retrieval and production.
  • Producing an accurate product.
  • Complying with relevant legal procedures.
  • Providing outstanding customer service.

Nice To Haves

  • Job related and legal field experience is preferred but not mandatory.

Responsibilities

  • Driving a company vehicle, working on in field retrieval and duplication of records requested by clients pursuant to subpoenas or medical authorizations from our clients.
  • Effectuating service upon Custodians of Records (COR) in compliance with California Code of Civil Procedure with required documents authorizing the release of records by subpoena or patient authorization to be directed by management.
  • Transporting scanning equipment to COR location at appointed time and scanning records on-site.
  • Completing required paperwork including proofs of service, declarations, etc., to ensure that the proper legal procedure is followed in the retrieval of records.
  • Completing and submitting completed work orders for follow-up and billing.
  • Delivering records to clients as needed.
  • Scanning/duplicating mailed-in and picked up records for Opposing Counsel sets.
  • Responsible for daily logging and general maintenance of assigned Knox vehicle.
  • Assisting with procedural questions with in-house personnel, clients and client service reps.
  • Assisting in training and guiding of new hires involved in documents retrieval.

Benefits

  • health
  • dental
  • vision
  • PTO
  • paid holidays
  • 401K
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