Process Quality Technician

Johnson & Johnson Innovative Medicine • Cornelia, GA

1d • Onsite

About The Position

Under the guidance of the Manufacturing Manager, the Process Quality Technician provides technical support to identify the causes for non-conformances and process failures and to implement corrections thus assuring process performance and compliance against Ethicon's QSR, GMP, and ISO requirements for the manufacturing process. Responsible for verifying that quality systems are properly utilized in manufacturing resulting in superior products. Also addresses instances where quality standards aren't met.

Requirements

• High school education or G.E.D. required.
• Two-Year technical degree in Sciences, Math, Applied Manufacturing Technology, similar related degree, equivalent formal training, or equivalent manufacturing experience related to job requirements.
• Strong computer skills and use of software application(s).
• Experience with Word and Excel required.
• Basic statistical and analytical problem-solving skills required.
• Proficient in the preparation of technical reports and presentations.
• Strong communication and interpersonal skills.
• Requires good networking and influencing skills.
• Entails significant interaction with technical peers and manufacturing associates.
• Self-motivated and capable of completing job duties with limited supervision.

Nice To Haves

• Experience in the QSR/ISO regulated medical device operation preferred.
• Experience with Minitab preferred.
• Experience with problem solving tools such as DMAIC, Fishbone Analysis, 5 Whys is preferred.

Responsibilities

• Analyzes basic departmental expenditures and spend data to identify cost saving opportunities.
• Identifies and adheres to contract terms, compliance requirements and project management methodologies for assigned projects.
• Contributes to the implementation of systems that analyze, monitor, and track cost-spend data, assess risk-benefit ratios, and provide insight on business impact.
• Builds relationships with internal customers and works to identify their sourcing and project management needs.
• Assists in the drafting of Requests for Proposals and quotes.
• Carries out research pertaining to new project management tools and software that could optimize project management processes.
• Identifies, maintains and monitors the Risks, Actions, Issues and Decisions (RAID) log.
• Under the guidance of the Process Quality Leader, performs non-conformance investigations including NCR origination, bounding, product control, failure investigation, correction, and documentation within the non-conformance system.
• Leads small kaizens with cross functional teams to assure causes of nonconformance are identified and understood and that sound corrective/preventive actions are implemented.
• Utilizes failure analysis tools (i.e. 5M analysis) to conduct robust investigations.
• Analyzes data and recommends actions for process, equipment, and system improvement.
• Provides recommendations for the enhancement of processes and systems.
• Utilizes document change control system to update procedures and write protocols.
• Implements corrections and process improvements.
• Provides training and education to the manufacturing team(s) as needed.
• Acts in accordance with safety regulations and procedures.
• Supports internal and external audits and inspections.
• Comply with all job specific safety procedures and utilize PPE when necessary.
• Comply with quality system requirements as defined within procedures and instructions.
• Use test equipment (Starett Gauge, Mitutoyo Gauge, Microscope, instron, etc.) where applicable.
• Utilize applicable software systems as needed for the job (e.g. ComplianceWire, ADAPTIV, etc.).
• Consistently meet required work performance targets (RE's), if applicable.
• Support LEAN and Six Sigma Initiatives.
• Support Maintenance Excellence (ME2) including 6S and Operator Asset Care.
• Accurately complete records as defined within the job procedures (e.g. manual and/or electronic documentation).
• Consistently meet required Training due date targets.
• Maintains strong partnership with manufacturing, engineering, QA, and maintenance teams.
• Willingness to travel to finishing plants if needed for investigations or for training as needed.
• Follow current compliance regulations and standards.
• Responsible for communicating business related issues or opportunities to next management level.
• Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.
• Performs other duties assigned as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees