Process Operator

GSK • Zebulon, NC

9d • Onsite

About The Position

The Process Operator operates, cleans, and maintains manufacturing equipment to produce high-quality products safely and reliably. The role follows standard operating procedures, safety rules, and batch documentation, while monitoring equipment performance and product quality and escalating issues that could affect safety, quality, or output. The operator performs routine changeovers and start-of-batch activities to meet specifications, completes production records and basic system entries, and supports practical problem solving and continuous improvement.

The position works in coordination with associates, assistants, technicians, and supervisors to carry out daily responsibilities, troubleshoot minor production stoppages, and hand off technical issues as needed. Operators are expected to develop considerable knowledge of processes and equipment, including product flow, operating theory, and the function of sensors and switches. They may become certified on multiple technologies and move to different work as business needs require.

The role is site-based in the United States; hybrid and remote work are not available. Shift patterns depend on site operational needs, and shifts of up to 12.5 hours may be required. Training and mentoring are available to support skill development.

Requirements

• High school diploma or GED.
• At least 1 year of manufacturing or production experience.
• Ability to lift 40 pounds.

Nice To Haves

• Experience in regulated manufacturing environments.
• Willingness to work on-site, including shift patterns and shifts up to 12.5 hours when required.
• Basic reading, writing, and math skills.
• Comfort using computers for basic data entry and training systems.
• Experience with equipment setup, changeovers, and routine operational checks.
• Basic mechanical aptitude and ability to read gauges and instrumentation.
• Familiarity with human-machine interfaces (HMI) or production data systems.
• Experience following technical documentation and maintaining inspection readiness.
• Exposure to continuous improvement tools such as 5S or standard work.

Responsibilities

• Operate, clean, and maintain production equipment in accordance with standard operating procedures, safety rules, and batch documentation.
• Monitor equipment performance and product quality, and report or escalate issues affecting safety, quality, output, or line performance.
• Perform routine equipment changeovers and start-of-batch activities to meet designed production specifications.
• Complete required production records and basic system entries accurately and on time.
• Operate equipment, replenish consumable supplies, and perform other duties required by the business.
• Monitor equipment for excessive rejects and stoppages, use performance data to escalate problems, and contribute to safety, quality, waste, and performance objectives.
• Recommend process improvements or alternative operating methods to increase efficiency.
• Troubleshoot and resolve minor equipment or production stoppages, and coordinate with teammates, technicians, and supervisors to address technical issues.
• Describe equipment operating theory and product flow, and identify the function and purpose of sensors, limit switches, and proximity sensors.
• Become certified on multiple technologies and move to work areas as business needs require.

Benefits

• Training and mentoring to support development of new skills.
• Comprehensive employee benefits program; details are provided in the GSK US Benefits Summary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED