Process Manager – S&OE

The Clorox Company • Durham, NC

1d • $88,900 - $204,900 • Hybrid

About The Position

The S&OE Process Manager role is responsible for helping our IBP Center of Excellence enable Clorox's planning transformation while supporting and advising our Business Unit IBP Teams to deliver target outcomes. Key areas of focus for the role are to monitor, guide, and enhance the S&OE and inventory planning processes across Business Units, ensuring alignment with best practices, providing technical solutions for process improvements, and supporting users through training, documentation, and proactive communication.

Requirements

• Comprehension of CPG supply chain operations, allowing for holistic understanding of integrated business processes and requirements for demand planning
• In-depth understanding of best-in-class demand forecasting processes, methodologies, and challenges
• Proficient at identifying process enhancements through observation and effectively influencing senior team members to adapt workflows or meeting procedures
• Ability to analyze and diagnose core forecast drivers and understand impact on forecasts
• Proficiency in querying, transforming and synthesizing big data
• Ability to rely on data to drive decision-making processes
• Understanding of machine learning and other data analysis concepts & algorithms
• Ability to influence
• Strong communicator / connector
• Ability to network cross-functionally
• Attention to detail
• Ability to train & drive changes
• B.A. in Operations management, Supply chain, Business Analytics or related field
• 5-7 years supply chain experience, CPG / fast moving consumer preferred
• Deep experience in S&OP / demand planning or forecasting
• Experience in statistical modeling / predictive analytics
• Experience interfacing and influencing across teams

Responsibilities

• Monitor S&OE and Inventory planning process execution in BUs to identify gaps and areas for improvement vs best in class standards defined
• Identify challenges in current S&OE and Inventory planning processes & methodologies, and translate into process related solutions and/or technical recommendations for improvement to be shared with the Kinaxis RR Product Manager
• Partner with the Kinaxis RR Product Manager to monitor S&OE and Inventory planning system and applications upgrades and new capabilities and identify impacts to processes & potential process improvements to best utilize new functionality
• Develop standard ways-of-working for S&OE and Inventory Planning, designing, maintaining and deploying process documentation and guidelines to ensure consistency in activities across BUs as needed in service of IBP
• Teach S&OE and Inventory Planners on Kinaxis, assist users who need help with specific tasks and help escalate system issues to the Product Manager for resolution.
• Lead training programs in partnership with Product Manager on S&OE and Inventory Planning process changes
• Be SME and 1st line of support for users and lead training as needed.
• Continuously monitor forecast accuracy results across BUs to identify trends and systematic issues indicating potential process gaps
• Continuously monitor Manufacturing Plan Adherence results across BUs to identify trends and systematic issues indicating potential process gaps
• Proactively communicate and collaborate with BU IBP teams to ensure that network planning processes & systems are meeting business needs
• Support alignment over roadmaps for network planning process & system capabilities build out gaining buy-in from leadership team

Benefits

• Robust health plans
• Market-leading 401(k) program with a company match
• Flexible time off benefits (including half-day summer Fridays depending on location)
• Inclusive fertility/adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees