Process Manager, Principal Coordinator (Hybrid)
About The Position
Do you enjoy problem solving? Are you a continuous learner? Team IRIS sits as a key player in enabling Bank Operations to make the most out of the tech they use each and every day. We are seeking a highly-organized and detail-oriented Principal Coordinator to join our team. In this role, you will be responsible for maintaining our internal reporting practices, helping the team to stay organized and focused, gathering data, and supporting in real-time incident alerting and stakeholder communication. The ideal candidate is a reliable self-starter, with strong communication and a growth mindset!
Requirements
- High School Diploma, GED, or Equivalent Certification
- At least 6 months of Process Improvement Experience
- At least 1 year of experience using Google Suite or Microsoft Office
Nice To Haves
- Bachelor's Degree or military experience
- At least 1 year of process management experience
- BPM, Lean or Six Sigma certification
Responsibilities
- Monitor and maintain team communication channels
- Monitor various sources for incident and alerting needs
- Support stakeholder communication and collaboration
- Capture and refine data related to technical incidents
- Prepare and organize reporting and slides for business reviews and analysis
- Innovate and drive solutions to reduce or resolve frequent technical issues
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
